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“Omni Hotels” 4 of 5 stars
Review of Omni Jacksonville Hotel

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Omni Jacksonville Hotel
4.0 of 5 Hotel   |   245 Water St., Jacksonville, FL 32202   |  
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Ranked #20 of 131 hotels in Jacksonville
Dalton, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Omni Hotels”
4 of 5 stars Reviewed April 29, 2014

excellent eperiance , we were all checked in before we even arrived by joining the omni club(was free to join) very nice touches, room was good, hotel very clean, great view, short walk to Jacksonville landing where restaurants and music playing

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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671 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Beaufort, United States
1 review
5 of 5 stars Reviewed April 29, 2014

The Omni Hotels in Jacksonville is a wonderful place to stay. I visit Jacksonville at least 3 or 4 times a year and try and stay at the Omni every time as the hotel is beautiful and clean, and the staff are wonderful and very helpful.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, United States
1 review
3 of 5 stars Reviewed April 29, 2014

Overall this is a nice hotel and was a great value and convenient location for what I needed. However it was not the best Omni I have been to. While clean and pleasant it is time for an update. The rooms are starting to show age and the bed we had was horribly uncomfortable

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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Frederick, Uruguay
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 29, 2014

I had a King Room and it was very clean & comfortable. Room service was excellent. Staff was very friendly and nothing was too much trouble. Bar stayed open later to accommodate people from the concert which was an asset.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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Pensacola, Florida, United States
1 review
5 of 5 stars Reviewed April 24, 2014

Excellent accomodations and superb service. I travel to Jacksonville on a monthy basis and intend to stay at Omni on each visit. The staff is friendly and accomodating and the hotel is clean and comfortable. The Jacksonville Landing is within walking distance which provides a pleasant atmoshpere for evening walks.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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OmniMgr, Manager at Omni Jacksonville Hotel, responded to this review, April 29, 2014
We are thrilled that you had such a wonderful experience and it will be our pleasure to provide you with a comfortable place to stay during your trips to Jacksonville. Thank you for reviewing our hotel and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hunter
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 23, 2014

Quality complementary bath toiletries, oranges for the taking at the registration desk and starbucks coffee available in the early am are some of the nice touches this hotel offers together with its well appointed rooms. Not luxurious by any means but satisfactory nethertheless. Guests will enjoy well equipped excercise facility and rooftop pool. Close to a bunch of decent riverfront restaurants as well. All in all, a pleasant experience.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brandon, United States
1 review
5 of 5 stars Reviewed April 23, 2014

I have stayed here several times before on business. The hotel staff is very friendly and accomodating. The accomodations are great. Quiet and restful night. Clean rooms and bathroom. Check in and out were extremely easy. I would definitely recommend this hotel and stay there again.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Jacksonville Hotel

Address: 245 Water St., Jacksonville, FL 32202
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Jacksonville
#15 Romantic Hotel in Jacksonville
#17 Family Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Official Description (provided by the hotel):
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 
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Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni

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