I wish I could say this was a great place. I am an avid quality inn hotel guest and stay at these hotels once every 3 months. This was by far the WORST hotel I've stayed in.
To begin with, we got there about 2 and no rooms were available. Understandably because check in isn't until 3. However, i called and asked if we could check in earlier because we were driving in sooner then we thought, it was not a problem then. But when we got there, the manager was awful and rude! She acted like we were idiots. We just got into town from 8 hours in the car and we just wanted to relax. So we had to go over to the shopping center and shop for an hour until check in.
So we go back and check in, we got two rooms. Get to the room, put down our bags and automatically see FLEAS all over my feet. I had 5 bites within 5 minutes and that doesn't include how nasty the room was anyway. The blankets looked like it hadn't been washed in a year and the bathroom-URGH! I called to the front desk and told them I needed a new room, no problem said the other man working. When I got down there, different story with the manager. She wouldn't change my room and made a big deal when I wanted my money back. I have never been treated this way by someone who works with the public. The issue was the flea infestation in our room and she didn't care. She was raising her voice to us and wanted US to leave ASAP. So we got our money back and went to our room to get our stuff. We were getting ready to leave and she called to our room and said we had 5 minutes to leave. We got out in 30 with no where to stay and a graduation to get to in one hour. It was terrible but we made the best of it and actually went to another sister hotel and had an amazing hotel experience.
I am not turning my back against quality inn despite this hotel experience but I will never stay at this hotel EVER again.
It was a nasty, flea invested, poor management hotel! Save your money and go elsewhere!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.