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“What a pleasant surprise” 5 of 5 stars
Review of Courtyard Jacksonville Mayo Clinic/Beaches

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Courtyard Jacksonville Mayo Clinic/Beaches
3.0 of 5 Hotel   |   14390 Mayo Boulevard, Jacksonville, FL 32224   |  
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Ranked #55 of 131 hotels in Jacksonville
Hendersonville, North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“What a pleasant surprise”
5 of 5 stars Reviewed April 18, 2013

We stayed for one Saturday night on a trip home from Florida; we booked through Priceline and rec'd a good rate. Our expectation was to simply crash after a long drive before embarking on another long drive the next day. The room, the facilities, the loveliness of the courtyard, and the check-in all exceeded any expectations we had. It turned out to be a very relaxing, enjoyable evening. Courtyard had nothing to do with the storm raging outdoors which prevented us from sitting on our lovely patio, but the hotel had a nice bistro with good food--not cheap, but very good. We would definitely stay here again and imagine that anyone who was receiving Mayo treatment would feel pampered here during some trying times. And those pillows and mattresses....awesome! Very pretty place, very modern, clean, serene, and efficient.

Room Tip: We loved being on the ground floor--very nice patio, shrubbery, and pool.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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94 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Boothbay, Maine
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 10, 2013

I stayed at this hotel to attend a conference on the Mayo Clinic Campus. The hotel is an easy and pleasant walk away from the Clinic facilities and is definitely geared to providing lodging for patients and their families, and offers a free shuttle to the Clinic for those who cannot walk, However, this hotel is really a hidden treasure if you are not seeking beachfront accomodations. I will list the reasons why this propery is attractive:
1) Affordable (my conference rate was $75 per night, but the rack rate is not much more than that).
2) Nice layout - central courtyard with a pool and inner-facing rooms have private balconies facing the pool, ample free parking, small gym.
3) All purpose restaurant on-site with bar, serving three meals a day in a casual, bistro setting
4) The grounds of the Mayo Clinic, where the hotel is located, are more like a botanical garden, with fountains, waterways, a bridge to an island, beautiful plants.
5) Rooms - clean, spacious, with small fridge and coffee maker and duvet bed linens for extra cleanliness

The only downside is that there is nothing you can walk to except for the Mayo Clinic. Dining anywhere but the hotel requires a taxi ride unless you have a car. So, I would not recommend this hotel for tourists who do not have a car. Jacksonville Beach is a close destination if you are driving. Some restaurants are only a couple of miles away. I particularly enjoyed ""Marker 32" at the Marina for waterfront dining. Don't let them convince you to go to the "Town Place Mall" to find dining. The estimated cab fare was $12-$15 but the actual fare was $20 one way!

Also be aware that the airport is a 30 minute ride and standard taxi fare to the airport costs $75 one way. The very nice hotel front desk staff can refer you to a private van service to the airport for $60 one way. When I landed at JAX airport I took a shuttle service ride to the hotel for $45 but since Jacksonville is very spread out, by the time all the other guests were delivered to their destinations I had a two hour shuttle ride before arriving at the hotel! My connecting flight from Atlanta to JAX was only 1 hour long, so it was really strange to spend 2 hours getting to the hotel from the airport!

Room Tip: Ask for a room facing the pool with a balcony.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review, April 12, 2013
Thank you for the great review of the hotel and all of the information you shared about your stay and the surrounding area. Your comments will assist other travelers who are coming to stay.
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Kokomo, Indiana
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2013

My wife had surgery at Mayo, it was soooo convenient. Our room was clean and well organised. Check in was fast. We have stayed at other places while at Mayo and this is by far the place to stay. Weekend rate was very good.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review, April 12, 2013
I appreciate the great comments about the hotel. I am glad you enjoyed your stay.
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FERNANDINA BEACH
Top Contributor
78 reviews 78 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 4, 2013

A very pleasant stay; room neat and comfortable, staff was most friendly and helpful. The facility contained all the Courtyard amenities; pool, exercise facility, food and beverage service. Most appreciated was the early shuttle to the Mayo facilities. Particulary noteworth, the duty manager that greeted us advised me that a rate reduction was in effect, well below that in place when I made reservations.

My only recommendation was that te guest information contain a chart of the several Mayo Clinic buildings in relation to the Courtyard.

Where another "zero dark early" appointment arises, we'll stay here.

Room Tip: Try supper at Culhane's Irish Pub in Atlantic Beach!
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review, April 12, 2013
We appreciate the great review and suggestion to add a map of the Campus in our Guest Directories. We will look into adding this. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vero Beach, Florida
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed December 12, 2012 via mobile

My husband is having a procedure at Mayo. Very convenient since it's across the street. The modest room cost 164.&tax. And, NO FREE BREAKFAST, like every other hotel in the world these days. There is a restaurant in the lobby. The Bistro is pathetically slow. We waited ten minutes before someone came to take a drink order...30 minutes for dinner to arrive. The servers took forever to get to other tables just to say hello. I was watching intently and it wasn't that busy. The "Market" store adjacent doesn't have anything healthy to snack on, especially for a hospital hotel. I would probably stay here again for the convenience, but would eat dinner elsewhere...and bring healthy snacks.

  • Stayed December 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review, April 12, 2013
I am very sorry that you did not feel the hotel was a great value for the money. The Courtyard by Marriott hotel brand does not offer free breakfast. We do have a great Bistro that serves breakfast, lunch and dinner so that you do not have to leave the hotel if you choose. We also Proudly Brew Starbucks. I was very surprised by your comments about the slow service in the restaurant. We typically get great reviews about our service. I am very sorry and have shared your comments with the Bistro staff so this will not happen again. I will look at the offerings we have in the market and increase the number of healthy items we offer. I am very sorry your service was not what was expected but I am glad you will stay with us again.
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2012

This is a nice place to stay. Very clean, comfy beds, friendly staff and though its located by Mayo Clinic there is no relation to the hospital and you still have that feeling that your staying at a hotel. Great amenities, flat screen TV, wifi service is free, speedy and most importantly the signal is very potent. Free 5 star breakfast. I mean its included... if you complain then you just need to get a life. It was yummy in my opinion. I got this deal on priceline for $57.00 a night plus taxes. Great overall experience. The only thing is that room service is not offered. That would be the only hiccup. Other than that....... yay!!!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 29, 2012

Adjacent to the Mayo Clinic, this is a friendly, clean and well-run establishment. I stayed there for only one night last week, and had a pleasant experience. I might have preferred a few more dining (or perhaps shopping) options near this hotel, but that shouldn't reflect poorly on the hotel itself.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard Jacksonville Mayo Clinic/Beaches

Address: 14390 Mayo Boulevard, Jacksonville, FL 32224
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 131 hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Jacksonville Mayo Clinic/Beaches 3*
Reservation Options:
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Also Known As:
Courtyard Jacksonville Mayo Clinic/Beaches Hotel Jacksonville
Jacksonville Marriott
Jacksonville Courtyard

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