This hotel has the nicest staff that I have encountered at any hotel. They were extremely helpful, accommodating and pleasant during our three day stay. The hotel is so convenient to Mayo especially if you have appointments at the Davis clinic. It is basically right across the street and there is a sidewalk to take you there. It is faster than parking in the Mayo parking garage. The rooms were nice and very well kept. The lobby area was a great place to sit and have coffee in the morning or drinks at night. There are newspapers for you to read and Tv's all over. The bistro was excellent and had starbucks coffee available. We had breakfast and it was delicious. We will visit this hotel again. It was a great place to stay if you have to be at Mayo!

The room is nice...it was clean, fairly spacious, and the bed was very comfortable. The bathroom was quite well laid out also. Unfortunately we were placed next to a back exit area where people went in and out, and also we were near some type of generator or piping so the noises were a bit distracting and irritating. I had to run the ac at a very low temperature at night to drown out the background disturbances, and for the price we were paying that's not cool at all! Asking for a room away from elevators/exits/generators would have been better.

But the real reason for bringing the rating down from 4 stars to 3 is because we couldn't have been much more disappointed with the poor quality of choice and the flat taste at the so called 'breakfast bar'. It was expensive, with few choices and not so great tasting foods. What ever happened to the good quality hotel that would include a nice tasty continental breakfast...would that have been too much to ask when the night costs more than $170.00?

Next time I will stay a couple of miles away from the Mayo Clinic in a decent hotel that charges no more than $100 and includes breakfast. The great location of this hotel doesn't make up for the pitfalls and the price.

I spent one night with you and I feel a bit used.

Great hotel in the Jacksonville Beach area without having the 'foot' traffic from the beach. Hotel was clean and close to all area attractions and the beach.
My only reason for not giving this an 'excellent' rating, was the hotel seemed to attract mosquitos terribly. I like taking sand home from our beach trips, not mosquito bites.

The room was neat and clean. The staff was very friendly and helpful. The hotel was quite and peaceful. After getting settled in our room the front desk called up to make sure that everything was fine and made sure we were able to log into the Internet. They also brought fresh towels.

I was just unhappy that the ice machine was broken on our last day at the hotel.