We stayed here for two days because it is across the street from the Mayo Clinic, The walk is short and they also have a van should the weather be inclement. Check-in may be delayed which can be frustrating however, for exisiting guests, check-out may take a little longer if you are a Mayo patient and the hotel staff are aware of this and it is one less stress. Our room wasn't the cleanest and the balcony too small for chairs. I found the hallways to be a bit gloomy. The food is better than at the hospital and the extra price can be worth the convenience and the servers are great! I would go crazy here as a caregiver if it was an extended stay as there are only so many times one can walk the lovely grounds or chill at the meditation garden. Prices vary - and the Mayo clinic discount may not be the best so do your homework. It is easy to get to from I-95.

For my b/f and my first trip to the Mayo Clinic, and not knowing what to expect, we booked a room (#203) at the Courtyard Mayo Clinic. It is literally across the street from the Davis and Mayo buildings... a very convenient walk especially when you're waiting on appointments and don't know what's next.
However, when we first arrived to check in, the desk agent asked me for my active duty military ID as I had booked the room at the government rate of $80.00. I have an active duty dependent ID card. He and I got into an argument as the 800- reservations line NEVER ONCE mentioned "active" duty. I was only asked if I were state or federal government. Then he proceeds to tell me to check my email because it specifically states "active" duty. I whipped out my smart phone and again, no where does does it state active duty. It says, "Govt/military rate, federal government ID required." Then he said I needed to follow a link in the email to the Marriott website. Are you kidding me??? Being there was already stressful enough. I mean, if you're staying at a hotel at the Mayo Clinic, you're not there for a pleasure trip. I told him I expected the rate I was quoted over the phone. After all of this, he then misread my ID and though it said RET for retired when it says RES-AD for Reserve members on extended Active Duty. Once I explained the whole "dependent" ID of someone who is on active duty, he said he would honor the rate.
And the rocky start continued when we got up to room #201 it STUNK of cigarette smoke. These rooms have balconies and although there's a sign on the sliding glass door that says smoking on the balcony is strictly prohibited, when we were at the pool, folks were smoking on their balconies all around us... another frustration.
We went back down to the desk and were assigned to room #203. At this point, the desk agent was miraculously and overly nice to me... and he was that way for the rest of our stay.
The room definitely smelled better but was just average. Two queen-sized beds (we had my two kids with us), TV, refrigerator (that was a plus) and a separate shower/toilet area from the sink. We did find one roach and several small ants in the room.
The courtyard is nice, but I could have done without the constant drone of the pressure washing when we were there. The pool was nice as well. The kids enjoyed that and it gave us a place to just sit and wait instead of being cooped up in the room.
If we would have had to pay the regular "patient" rate of $154, we would not have stayed there. Plus, the Bistro restaurant and The Market (mini-store) are so very over priced. You would think Marriott would take into consideration the stress level of their guests at this particular property and adjust accordingly.
We may or may not stay there again. It is convenient for Mayo Clinic patients, but I really can't recommend it.

Directly across from Mayo Clinic....room is clean and spacious. Staff was pleasant, food and beverage service available. Small balcony which I didn't use due to the heat. There is also shuttle service to Mayo if needed but I didn't use that either. Really appreciate that all Marriotts are smoke free.

Because my husband is a patient at the Mayo Clinic, we drive to Jacksonville every few weeks. We have stayed in many hotels in the area, and we've stayed at this particular hotel four times now. The first time we stayed was the best. The room was clean and reasonably comfortable, but what we liked best was the staff. They were friendly, helpful, and very professional. They shared the features of the hotel and gave recommendations on meals and recreation. On our most recent trip, however, we had several problems, including our room not being ready at 6 p.m. when we arrived. Perhaps they've had some staffing changes. The young ladies who worked the desk during the four days we stayed certainly could not be described as "friendly" or "professional." In fact, they were no more than grudgingly helpful at any time. While the location is perfect for us, we may choose somewhere else next time.