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Microtel Inn & Suites by Wyndham Jacksonville Airport
2.5 of 5 Hotel   |   13200 International Airport Blvd, Jacksonville, FL 32218   |  
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Ranked #38 of 131 Hotels in Jacksonville
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609 reviews from our community

Traveler rating
    264
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    89
    36
    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
East Bend
2 reviews
2 of 5 stars Reviewed May 7, 2014

hey guys, I have stayed at this Microtel a few times, generally we have found it to be a excellent value, clean, and well maintained BUT

this trip, we spent two nights, there, had no hot water in our shower at any time, and the morning after we arrived the housekeeping service asked us as were heading out that day if we wanted our room serviced or "just towels" my wife told them we wanted the room cleaned, towels and everything

when we got back 5 and a half hours later they had done NOTHING! When we left he maid cart was infront of our door, when we got back the cart was still in front of our door!

We booked a queen suite, in stead of moving us they let us go down the hall to shower in a kind suite! now they had two rooms to clean......

They did, knock off some money from our rate, but sheesh, after finding out we didn't have hot water they could have and should have moved us to a suitable room.

I do not know if we'll stay at this Microtel again.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this review, May 13, 2014
Thank you so much for taking the time to write! It is our most sincere desire to exceed your expectations during your visit, and we failed to achieve that goal during your recent stay with us, for which I would like to personally apologize. Please know that we have addressed the items you mentioned, including implementing key staffing changes to ensure our ability to meet your needs. Thank you again for taking the time to respond! Ben Murray, General Manager, Microtel by Wyndham @ Jacksonville International Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville
1 review
4 of 5 stars Reviewed May 1, 2014

Enjoyed my stay, I was only dissatisfied with the trash bins not being emptied upon check-in. Everything else was great!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this review, May 13, 2014
Thank you for your response! We value highly your feedback, as it serves to guide our efforts toward improving! We strive each day to achieve that goal, that we might share our success with you! Thank you again for taking the time to write! Ben Murray, General Manager, Microtel by Wyndham @ Jacksonville International Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Jacksonville Airport

Address: 13200 International Airport Blvd, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Free Breakfast Kitchenette Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Jacksonville
#19 Romantic Hotel in Jacksonville
#34 Family Hotel in Jacksonville
#51 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Microtel Inn & Suites by Wyndham Jacksonville Airport 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Jacksonville Airport's newest hotel! Our beautiful interior corridor hotel offers stylish designer accommodations at a great price. Choose from single, double, and suite guest rooms all with Queen "Dream Well" bedding, 32" Flat Panel TV, Coffee Makers, Hairdryer, and Iron/Board. Free Wired and Wireless Internet access, Free Long Distance calling in the continental US, Free Continental Breakfast, Outdoor Pool, Fitness Center, and Guest Laundry. ... more   less 
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Also Known As:
Microtel Inn And Suites Jacksonville (Airport)
Microtel Inn & Suites Jacksonville (Airport) Hotel Jacksonville
Microtel Jacksonville
Jacksonville Microtel
Microtel Hotel Jacksonville

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