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“Another Great Stay at Staybridge” 5 of 5 stars
Review of Staybridge Suites Jacksonville

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Staybridge Suites Jacksonville
3.0 of 5 Hotel   |   8511 Touchton Rd, Jacksonville, FL 32216   |  
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Ranked #17 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
Savannah, Georgia
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
“Another Great Stay at Staybridge”
5 of 5 stars Reviewed April 20, 2013

Staybridge Suites has become our hotel of choice when travelling with family. The rooms are a nice size and it is great having the extra living area and kitchen space. This time we stayed in a two bedroom suite and it was wonderful to have the additional bathroom since we had 5 people.

The breakfast bar has good variety and they change the hot food selection each morning. Definitely a step above the free breakfasts offered at other hotels.

The staff is always extremely nice and helpful during check in and made us feel very welcome. We arrived about an hour and a half before check in and they sent housekeeping to our room to clean it so that we could check in early, which was really appreciated.

The location of this hotel is convenient for getting around Jacksonville and there are plenty of restaurants nearby you can drive to; as well as a grocery store, CVS and liquor store in walking distance.

Rates are competitive, rooms clean and comfortable beds. We would definitely stay here again.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review, May 20, 2013
Thank you very much for your kind comments regarding your stay with us! I am so glad that you enjoyed your stay and felt that our accommodations were very comfortable! I hope you will stay with us again should you return to Jacksonville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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262 reviews from our community

Traveler rating
    184
    52
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    5
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 9, 2013

We spent 2 nights at this hotel during our recent visit to Jacksonville.

We discovered Staybridge Suites a couple of years ago whilst staying in Atlanta and it has been our hotel of choice ever since. The Staybridge Suites Jacksonville did not disappoint. We were warmly welcomed during check-in and offered suggestions for restaurants in the area.

Our room was a king studio suite which was large, clean, comfortable and quiet. The complimentary breakfast was good, offering both hot and cold selections.

The hotel is in a good location close to restaurants with a supermarket opposite. It was easy to explore Jacksonville using this hotel as a base.

We would definitely stay at this hotel if we returned to the area.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review, May 20, 2013
Thank you very much for taking the time to comment about your stay with us! We are so glad that you enjoyed your stay! We do hope to see you again should you plan to return to Jacksonville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Statesville, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2013

Our family needed to travel to Tampa, to board a cruise ship. Jacksonville was a little over 1/2 way, so I started looking for a place for our family to meet/stay on the way. I found Staybridge while on tripadvisor. I read all lthe reviews and decided to reserve a suite. we had 5 adults and Staybridge had a 2 bedroom suite that sounded great, (except only had 1 bath), but we knew we could deal with this for 1 night. the price was too good to pass up on. My daughter and her husband arrived 1st and the staff @ the front desk let them go ahead and check in , even though we were paying for the room. (we were about 30 minutes behind them). They were informed the room I booked was still occupied, so she gave us 2 connecting suites for the same price!! the hotel was in a great area & very clean! We loved the connecting suites, just right for us! We asked for recommendations for somewhere to eat and the lady @ the front desk recommended a wonderful place for us to eat. she even gave us a 10% off coupon to use. the breakfast the next morning was great. a good variety of breakfast foods. another couple that was traveling on the cruise in our group also stayed @ Staybridge and really enjoyed it too. we will stay with them again when we are in the Jacksonville area and we will recommend to everyone! thanks for such a great place
Vanessa

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review, May 20, 2013
Thank you so much for your kind words about your stay with us! We are so glad that you enjoyed your stay and hope that you enjoyed your cruise as well! We look forward to you staying with us again should you return to Jacksonville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, Delaware
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 4, 2013

We stayed here on our way to Fl. It was the first time staying at Staybridge Suites. This place was clean, friendly staff and a beautiful location. We would not hesitate to stay at Staybridge again. Definately very pet friendly, Riley loved the attention.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review, May 20, 2013
Thank you for your comments regarding your stay with us! I am so glad that you enjoyed your stay and that Riley did too!!! We hope to see you again should you have plans to return to the Jacksonville area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 2, 2013

Very nice and clean hotel in an area with easy access to a lot. There were quite a few restaurants nearby as well as a Publix grocery store right across the road. Rooms and bathrooms are not very big but we had everything we needed including extra bedding and pillows for the pull-out sofa in the room. The kitchen was great with full size fridge with ICE MAKER, 2 burner stove, dishwasher, pans, dishes, soap, paper towel, salt, pepper, sugar, coffee maker, pot holders, and dish towels. Our room was cleaned the day we asked for it. We were only there for one night during social hour but it was nice with soup, salad bar, chips & salsa, and drinks. Breakfast was good every morning with a good variety of hot & cold foods. There were also some healthier options like fresh fruit, yogurt, oatmeal, low fat milk, special k cereal and hard boiled eggs. I really liked the thick cut wheat toast. There were also scrambled eggs or omelette's each morning with one meat choice that rotated between ham, sausage and bacon. There was also the option to make a fresh Belgian waffle. Overall the food seemed pretty good. What you expect at hotels but they did have a good variety here. The lounge area was nice with small tv's located at a couple tabes. There were also large gas grills available outside that we isn't use but would perhaps if we return. The pool and hot tub were clean but pool was very cold and we couldn't get jets to work in hot tub. There was a very loud party there one night. Luckily it wasn't near our room. It would have been bothersome if in the lounge or business center though. There was the typical noise in the halls with people running and talking but pretty normal for most hotels. This is a very pet friendly hotel and there were several dogs staying there. They never seemed a problem to us but if allergic to dogs just be aware. Overall we had a great stay here and enjoyed our weekend getaway. We were able to travel easily from the hotel to several different areas around Jacksonville.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review, May 20, 2013
Thank you so very much for your comments regarding your stay with us! So glad you enjoyed your time here! We do hope that you will stay with us again during a future visit to Jacksonville!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 22, 2013 via mobile

The entire experience was terrific! Thanks to Steven, front desk, for all your help. He took a great deal of time helping us locate and setting up future stays at Staybridge. The evening gathering if salads and SWEETS was wonderful. Then this morning we went to breakfast and it too was wonderful. A great selection, that would make other free breakfasts look weak, and everything was fresh and hot.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review, May 20, 2013
Thank you very much for your kind words regarding your stay with us! I will be sure to pass on your comments to Stephen, our Operations Manager, as well! I am glad that you enjoyed your stay with us and we hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, FL
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed March 16, 2013

Stayed here for one night. Looks like a relatively new property (see photos).
Pros:
- very fast check in
- had a "pantry" in the lobby where you could purchase food
- included an extensive breakfast (see photos) with: waffles, sausage, eggs, yogurt, fresh fruit, cereal, donuts, pastries, etc.
- included a social hour with free beer and wine AND a salad bar which included tuna salad, chicken salad, and seafood salad, which you could make sandwiches with on ciabatta rolls or put on your salad
- room had full kitchen with refrigerator, stove top, dishwasher, sink, microwave, dishes and utensils
- room had a couch and seating area and a desk and plenty of outlets to charge things
Cons:
- walls were very thin and you could hear the people in the next room using the water and flushing the toilet
- allow pets - heard one dog barking
- had sheer curtains but no regular curtains/drapes to block out the light if you want to sleep in
- our room was supposed to be a non-smoking room but there was a cigarette burn on the carpet next to the bed (the room did not smell of smoke though)

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review, May 20, 2013
Thank you very much for taking the time to post your comments and photos regarding your stay with us! We do appreciate all feedback as it helps us to improve both our facilities and service! I am glad that you enjoyed your stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Jacksonville

Address: 8511 Touchton Rd, Jacksonville, FL 32216
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Jacksonville
#12 Best Value Hotel in Jacksonville
#13 Family Hotel in Jacksonville
#39 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Jacksonville 3*
Number of rooms: 120
Official Description (provided by the hotel):
Extended Stay Hotel in Jacksonville, FL Offers Convenient Accommodations Ideally situated near the Deerwood and Southpoint office parks, Staybridge Suites Jacksonville is an all suite, upscale extended stay hotel in close proximity to exciting area attractions and leading Jacksonville businesses. Long term guests of our pet friendly Jacksonville hotel enjoy touring the Jacksonville Zoo and sunbathing at Jacksonville Beach. Sporting events at the Jacksonville Municipal Stadium and shopping at St. John's Town Center Mall can also be found less than six miles away. Business-oriented travelers appreciate our lodgings near downtown Jacksonville and companies such as Merrill Lynch, Blue Cross Blue Shield and Vistakon. In order to accommodate our guests' professional needs, a 24-hour business center and free high-speed Internet access are provided. During your stay, we hope you will rest comfortably in one of our spacious suites featuring full-service kitchens. A free daily breakfast and complimentary laundry services are provided for your convenience. An outdoor, heated pool, a well-equipped fitness center, a barbecue grilling area and evening community-oriented Sundowner Receptions are also available for your relaxation and recreation.As you plan your trip to sunny Florida, we invite you to explore our exceptional Jacksonville hotel rates and make your reservations with us today. ... more   less 
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Also Known As:
Staybridge Suites Jacksonville Hotel Jacksonville
Jacksonville Staybridge Suites

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