Upon Ck in I was handed a letter regarding issues with the Internet but was told its spuradic and doesn't last long. So I decided to ck in. Big mistake wasn't working at all! Went to front desk told them of my dissatisfaction and they offered their satisfaction guarantee refund. The girl at the desk was very understanding that my work requires Internet and called her mgr to cancel my stay which was nice.
Hotel room (king suite) seemed a bit old to me, not really up to my standards. Prob won't come back, but their svc was good. Stayed at another hotel.