We were disappointed with our first ever trip to the cheesecake factory - definitely our last. For starter we ordered the grilled artichokes. When it came it was evident that they had removed the artichoke hearts and served the rest grilled - completely inedible! When we asked the server to take it away, she asked us if we even knew how to eat artichokes. I informed her yes, we did, and we knew that they had removed the best part and served us the rubbish part that should be discarded. Our main courses were average. When the bill came, they hadn't removed the price of the starter. I informed the server we wouldn't be paying for the starter. She replied with attitude that she wasn't making us. I had to ask her to read the receipt. The manager then came to ask us why we weren't happy with the artichokes, so we had to explain again. He nodded in agreement that yes, he knew they removed the best bit, obviously to use in other dishes. Sorely disappointed in a company clearly misrepresenting their product.
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