This Hampton Inn was conveniently located close to family and easy access to other parts of Jacksonville via I-10. We also stayed here at the same time last year. The rooms are large and very clean even though we had the first room off of the elevator. There were a few challenges with the bathroom on this visit such as the hair dryer going dead in the middle of drying. After another incident with the plumbing the evening desk clerk said she would take care of us because we had the problems. The hotel was also filled with the odor of smoke from a brush fire on our last night. The hotel adjusted our bill for the inconvenience without being asked. In all of my years of traveling this has never happened. I have always been a fan of the Hampton Inn brand but the outstanding customer service will,keep me returning.
Just to mention a few other things: the staff in the breakfast room was also exceptionally attentive, making certain to keep the tables clean ,the food well stocked and inquiring if we were satisfied. The evening desk clerk provided us with beverages so we could sit and relax by the pool. All in all one of the best staffs I have ever had the pleasure of meeting. Hats off to everyone who makes this a very positive experience.
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- Also Known As:
- Hampton Inn i-10 West Jacksonville Hotel Jacksonville
- Hampton Inn Jacksonville
- Jacksonville Hampton Inn