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Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area
2.5 of 5 Hotel   |   4415 Southside Blvd., Jacksonville, FL 32216   |  
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Ranked #2 of 131 hotels in Jacksonville
Lake City, United States
1 review
“Awesome hotel!”
5 of 5 stars Reviewed June 19, 2014

This is one of the nicest Hamptons around. The room was nice and roomy. The A/C worked great. The pool was nice. Staff were very accomodating. Lobby was nicely decorated. Excellent location near many restaurants and shops. Overall great hotel!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, June 28, 2014
Thanks Alexis, for the awesome review!

I'm glad you enjoyed your stay with us! It looks like you took advantage of everything we have to offer while you were here, which is what we like to hear! If we could have done anything better, please let us know!

Thanks again!

-R.T. Fisk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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264 people have reviewed this hotel

Traveler rating
    196
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    13
    4
    6
See reviews for
109
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Turkish first
  • Any
English first
Manchester, Connecticut
Top Contributor
105 reviews 105 reviews
36 hotel reviews
Reviews in 55 cities Reviews in 55 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed June 19, 2014

We had a great stay at this Hampton Inn. Check in was perfect. Staff were friendly and it was a nice area. Very clean and comfy beds.

There was a problem with our TV and they fixed it right away.

A few issues with the layout of the room. Microwave was very high up and difficult to use. And there was not a lot of room to walk around the room if you have a family with luggage.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, June 28, 2014
Thank you for the review LuvHaribo!

We always want to hear that our guest had a "Perfect Stay" after they've been here, so it sounds like we exceeded expectations. I am sorry, however, about the layout of the room and the issues you had during your stay with us. Luckily we are a Hampton Inn & Suites, so we may have some larger suite options that we can possibly show you next time. If you have any questions, feel free to contact me for more information.

Thanks again!

-R.T. Fisk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 17, 2014

I stayed at this hotel for 2 nights. I have to say I was very impressed. Hotel was spotlessly clean. Front desk was very helpful and friendly. Gave great recommendations for local restaurants. Excellent choices for breakfast, coffee in lobby all day and night. Business center was professional and well stocked with supplies. Loved the sitting area, great decor, high bar table for socializing. Nice outdoor seating area and pool area. I was just perfect. Looks brand new. So many restaurants and shopping nearby.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, June 28, 2014
Thanks for the great review, TravelwithToniS!

What a nice review of our hotel! I think you covered everything! I am glad we could provide you with "everything you could want" while you were here with us. If you're ever in the area again, stop in and say hello!

Safe Travels!

- R.T. Fisk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 14, 2014 via mobile

When I called to make a reservation, I explained that we would need two queen beds and a roll away. After reading the other reviews I also asked for a room on the quiet side of the hotel. We would be arriving late after a very long day in the car. The reservation agent said no problem. When we arrived there were no roll aways left and the window in our room overlooked an outdoor BBQ and party. They did not have any other rooms available. We ended up going to walmart and purchasing a blow up mattress and ear plugs.

On the plus side, the ladies at the front desk were nice and did give us an extra blanket and pillow. The breakfast area was nice too.

We would have booked a room elsewhere if the reservation agent had told us they couldn't accommodate our needs. It was pretty frustrating.

  • Stayed June 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, June 28, 2014
Thank you for taking the time to review our hotel, Booksandrain.

I am sorry that we did not provide you with exactly what you were expecting when you stayed with us. We are usually able to accommodate most of our guest's requests, but unfortunately there are occasions when circumstances keep us from doing so. If you're ever travelling through Jacksonville again, please contact me and I will make sure your needs are met.

Thanks again,

R.T. Fisk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 9, 2014

Excellent and quiet hotel. Room was perfectly clean. Location excellent, breakfast buffet excellent. No problems at all, highly recommend. I am VERY PICKY and I was extremely pleased.
I was sort of concerned that it was a "pet friendly hotel" since we have allergies, but we had already booked numerous rooms due to a large family event in town. I didn't see or notice any evidence of any pets at all. The staff was very friendly and professional. The fountain and outdoor area was beautiful for photos, etc. We like it very quiet at night and it was. We also require extreme cleanliness and it exceeded our expectations. I highly recommend this hotel.

Room Tip: The hotel manager was very helpful in choosing a room for us that was extremely quiet. I cannot reme...
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, June 28, 2014
Thanks for the wonderful review Cat191!

As soon as I read your statement, "...it exceeded our expectations." I knew that I had to print this out for each of our departments to see! We constantly remind each other here that we are here to exceed guest expectations and to provide as close to a perfect experience as we can. We also take a lot of pride in the fact that we are a Pet Friendly hotel that consistently has excellent cleanliness scores. We may have to work a little harder, but that just means our guests have a super clean room!

Thanks again!

- R.T. Fisk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Villages, Florida
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed June 9, 2014

The noise on Friday night from a large bar next door was so loud that you couldn't sleep. The internet constantly kicked out and was very slow. Why should a guest pay $10 for 'premium' internet service. Shame on you!

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, June 28, 2014
Thanks for the review Mitchell,

I am sorry the restaurant near the hotel was loud during your stay with us. We are lucky to be near so many dining options here in Jacksonville, but sometimes that convenience can be a disadvantage for us. And I am sorry the Internet was slow for you while you were here. In the future let us know if you're having issues and we can take a look at our access points to see if we can make things better for you. If there's anything else we could have done better during your stay, please let me know!

- R.T. Fisk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pembroke Pines, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 9, 2014

Friendly and helpful staff.. Rooms and hotel very clean. Lobby very comfortable. Location is perfect for business and or pleasure surrounded by many restaurants and cafeterias were you can enjoy different types of food.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, June 12, 2014
Thanks for the great review, Leo!

Jennifer and the rest of us here really appreciate you taking the time to review our hotel again on TripAdvisor. As always, it was nice to see you this past time, and we look forward to your next visit!

Safe Travels,

R.T. Fisk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area

Address: 4415 Southside Blvd., Jacksonville, FL 32216
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Jacksonville
#2 Business Hotel in Jacksonville
#2 Romantic Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area 2.5*
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jacksonville-Southside Blvd-Deerwood Pk
Hampton Inn & Suites Jacksonville-Southside Blvd-Deerwood Pk Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn

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