Our trip to Florida was not for a family vacation, it was to visit the Mayo Clinic in Jacksonville. This hotel went above and beyond what they needed to do to make our stay the best it possibly could. Our daughter is highly susceptible to allergies (which was one of the reasons for our visit to Mayo) and we determined after staying there for two nights that the air conditioning unit potentially was giving our daughter some problems due to allergens in the unit. The hotel exchanged the unit with a new one and her problems that are associated with allergies went away. The hotel takes pets, which was the reason why we particularly booked this Hampton location. This allowed us to not have to have our animals at a kennel for a week while we were gone out of town. The hotel is extremely clean, the staff is exceptionally friendly and very helpful. Thank you staff at the Hampton Inn, Southside Blvd. for all that you did to help my family. We appreciated it more than you know!

A good hotel near the hospital and eateries. Only problem was when I needed extra rooms the rate went up. Staff was nice but would not adjust rates even when told there had been a death in the family.

My husband and I stayed 5 nights and had a very pleasant stay.
The front desk crew are so friendly( special thanks to Ms.Tammy) our room was spacious and clean, breakfast was fresh and service was very professional.
Great location, close to deerwood park( business center), st. John's town center ( 5 star shopping center of Jax) is less than 5 minutes drive.
Lots of restaurants, fine dining and bars, supermarket and convenient store, in a walking distance of hotel. Parking space is a available.

My husband, 1 1/2 year old, and I stayed at this hotel for just one night before a cruise that was leaving out of Port Canaveral a couple of hours away. It is fairly convenient to 95 as well as 295 (about 10 minutes) and there are plenty of restaurants and shops closeby. There is a Publix across the street and a drug store a block away. Check-in was a breeze and we were up in our room within a couple of minutes of getting to the hotel.

The room, including the bathroom, seemed on the large side for a Hampton Inn. Perhaps it is a newer property? Very nicely maintained and the room was clean. The wifi worked perfectly. The bed was comfortable and, honestly, we had nothing bad to say about the room at all.

The breakfast was the standard Hampton Inn breakfast - waffles, eggs, hashbrowns, cereal, fruit, yogurt, etc.. We were highly impressed with the gentleman working in the breakfast area. Our son was a bit out of sorts and fussy from not getting enough sleep and the gentleman kept coming over to make faces or try to get a smile out of him. He also brought him a couple of things to keep him preoccupied (we brought things as well but they weren't as interesting to him as what he was given). Very nice and appreciated!

All-in-all, this was a great hotel. Very comfortable and we would definitely stay here again if we need another stop-over.