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“Great service, great location, great place to stay” 5 of 5 stars
Review of Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area

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Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area
2.5 of 5 Hotel   |   4415 Southside Blvd., Jacksonville, FL 32216   |  
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Ranked #3 of 131 hotels in Jacksonville
Roanoke, Texas
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Great service, great location, great place to stay”
5 of 5 stars Reviewed July 8, 2012

I went to Jacksonville on business, and the Hampton Inn was where I stayed and had all-day meetings. The staff was attentive to our every need, and went out of their way to help in every way possible. The conference room was perfect for our needs, and the staff went as far as to bring in coffee and water every morning, as well as pens, pads, and candy. They also provided us with cabling for our IT needs.

The continental breakfast had a lot to choose from, and the breakfast staff was also attentive to every need. The staff at this hotel is clearly trained on how to go above and beyond.

The location is great, as well, especially if you don't have a car. We were withing walking distance of easily a dozen different restaurants. The only complaint I had was that the Ale House next door got a little loud one of the nights - but since that was the night the Heat won the championship, I'll let that one slide.

The rooms are perfect for a business trip - spacious, with a very comfortable bed, a large desk, and a refrigerator and coffee maker. Both times I've come to this hotel, I forgot to bring certain toiletry items, and the front desk is happy to provide them for me free of charge.

All in all, this is a great location that goes out of their way to take care of your every need.

Room Tip: Rooms on the side AWAY from the Ale House may be quieter if there's an NBA championship game wit...
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, July 10, 2012
Dear BarBuilder23,
I wanted to thank you for your kind review of our hotel. I'm glad to hear that we met and exceeded your expectations during your most recent business trip. Our staff works very hard at maintaining our product and providing excellent customer service, and reviews like yours are what we strive for! I'm sorry to hear about the noise problem from the Ale House, and apprecieate your understanding with that. Thanks again, and we look forward to your next visit with us.
Dan Jordan//GM
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244 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Turkish first
  • Any
English first
Moultrie, GA
Top Contributor
108 reviews 108 reviews
19 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 28, 2012

Stayed here for a business trip. Location was convenient, front desk employees was great, room was nice, and the bed was comfortable. The continental breakfast was average. Will stay here again.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, July 2, 2012
Dear Robinsoniv,
Thank you for taking the time to write your review of our hotel. We really do track and monitor these reviews as they keep us informed of how we are doing and what we could do better. It gives me great pleasure to read your kind words about our hotel. I can't wait to share your comments with our staff; they get great pleasure hearing about a job well done. Thanks again, and we look forward to your next visit!
Dan Jordan//GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Concord, New Hampshire
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 30, 2012 via mobile

Great property. Great staff. Resort-like quality pool and fitness center. They should all be this good! The area is also a plus; plenty of restaurants and stores within walking distance.

Stayed May 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, June 4, 2012
Dear WickedTravelah,
I wanted to thank you for writing your kind review of our hotel. Glad to hear you enjoyed your visit with us; our staff, facility, and location. Positive reviews like yours really make our day! Thanks again, and hopefully we will see you again soon.
Dan Jordan//GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brevard County, FL
Top Contributor
113 reviews 113 reviews
38 hotel reviews
Reviews in 42 cities Reviews in 42 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed May 3, 2012

We stay at Hampton Inns almost exclusively when we are traveling for pleasure and this one did not let us down! The staff was very helpful and accommodating, the hotel itself was immaculate and the room/suite was very spacious and comfortable. In addition to the standard amenities, the room included a cozy seating area with a sofa, coffee table and chair. The "kitchenette" included a sink, fridge and microwave. The bathroom was roomy and super clean. The only little negative was the TV did not pivot fully so it was a bit difficult to see from the bed. Free Wi-fi in the rooms is a big plus. It was a bit chilly when we were there and the staff lit the fireplace in the lobby area for our comfort. The seating areas in the lobby are conducive to family and friend gatherings. The breakfast was ample and very good, as is usually the case with Hamptons. We enjoyed our 2 night stay and would definitely stay here again.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, May 8, 2012
Dear Tripsahoy16,
Thank you very much for the review! I'm glad to hear our hotel lived up to the Hampton name. We all strive for consistancy in cleanliness, and customer service, and want our guest to have the same experience at every Hampton. Again, thank you for the review and your kind words about our hotel, and we look forward to your next visit.
Dan Jordan//GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cutler Bay, Florida
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 27, 2012

The rooms are great, breakfast in the morining, prices are good, like the canelation policy and they are close and easy to get to everything

Room Tip: The king suites have room, a kitchenette and a little living room area. For the money it is a great...
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  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, May 4, 2012
Dear Janni57,
Thank you for sharing your experience at our hotel. It sounds like you had a very pleasant stay. I hope you did well at the track meet..... Your right about the suites, especially if your here for more than a night - the extra sapce is nice. Hopefully we will see you next time your in town!
Dan Jordan//GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 23, 2012

I found this hotel to be spotlessly clean and well run. The staff was friendly and very helpful with assisting guests who were traveling from overseas: helping them locate a scale to weigh suitcases, looking up airline weight restrictions, etc. The breakfast staff were helpful and friendly and the food was well-prepared and maintained throughout the breakfast hours.

Room Tip: All rooms seemed to be pretty quiet, but second floor rooms overlooking the lobby/breakfast area mig...
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  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, May 4, 2012
Dear Lynda33,
I wanted to thank you for the review, and the nice things you mentioned about our hotel. We pride ourselves on those two critical items, cleanliness and customer service. It is nice to hear that we are getting it right! Thanks again, and we hope to see you the next time your travels bring you to Jacksonville.
Dan Jordan//GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah
Top Contributor
105 reviews 105 reviews
26 hotel reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 16, 2012

This place is VERY VERY clean. Staff was very helpful at check in. Breakfast area and tables clean. We were very impressed with this hotel. Great location, movie theater, restaurants, fast food all close by. Short drive to St Johns Town Center. Women traveling alone this trip, we felt safe here. The only thing missing was an in room safe but we did have free wifi. Will stay here again.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, May 4, 2012
Dear Traveltimeusa,
I really appreciate the review, and your kind words about the hotel. I can't wait to share this with our housekeeping staff, as they are the hardest working department in our hotel! They will be so proud. Thanks again for taking the time to write the review, and we look forward to your next visit. Until then, take care.
Dan Jordan//GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area

Address: 4415 Southside Blvd., Jacksonville, FL 32216
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Jacksonville
#1 Family Hotel in Jacksonville
#2 Romantic Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area 2.5*
Reservation Options:
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Also Known As:
Hampton Inn & Suites Jacksonville-Southside Blvd-Deerwood Pk Hotel Jacksonville
Hampton Inn And Suites Jacksonville-Southside Blvd-Deerwood Pk
Hampton Inn Jacksonville
Jacksonville Hampton Inn

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