Our neighbors have raved about Pei Wei they used to visit in a previous city. We went over the weekend and I don't plan to return. We stood in line for about 20 minutes waiting to place our order. They were extremely busy and had one employee taking eat-in orders. Once we sat down, it was another 25 minutes before our food started trickling out in increments. Our family waits until everyone is served before we begin eating so this creates a problem at Pei Wei if you plan to eat together. We were informed that they didn't have white rice (a Chinese restaurant without white rice?) so we opted for brown rice. We asked for noodles as a substitute for the white rice for our daughter, which never came at all. We gave up on that! It was so loud and chaotic and there was a general feeling that the place is just poorly managed. We won't waste our time there again because in the long run, it's basically like an Asian McDonalds with bad service.
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