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“Updating "great stop on 295" review” 4 of 5 stars
Review of Hampton Inn Jacksonville East Regency Square

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Hampton Inn Jacksonville East Regency Square
2.5 of 5 Hotel   |   1021 Hospitality Lane, I-295 East Beltway at Monument Road, Jacksonville, FL 32225   |  
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Ranked #72 of 130 Hotels in Jacksonville
New York
Level Contributor
192 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
“Updating "great stop on 295" review”
4 of 5 stars Reviewed April 23, 2014

We just stopped at this hotel again and are very pleased to say that this is now a totally smoke free hotel! It continues to be a clean and wonderful place to stay, but now it is better! It is a convenient stop right off of 295, it has a clean and sparkly pool and hot tub to relax in. It is a now an even more favorite place to stop!

Room Tip: Now you can chose a top floor as the no smoking rooms on the top floor are gone, gone, gone!
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review, April 24, 2014
Thank you for posting your updated review on Trip Advisor. The Hampton Inn Jacksonville East Regency Square is in the early stages of a complete renovation and we are very excited because we know that the renovation will positively impact our guests once everything has been completed. As always, we will be looking forward to your next visit!
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196 reviews from our community

Traveler rating
    62
    47
    35
    34
    18
See reviews for
66
37
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62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
oxford, United States
1 review
5 of 5 stars Reviewed April 21, 2014

I had several problems during my stay, but there was an employee around every corner eager to help and empowered to act. When I checked in my tv was not working and there was no refrigerator. In less than 5 minutes a maintenance man came with a refrigerator fixed my tv and then the manager called ten minutes later to make sure the tv was still working. When the internet was not working the front desk lady immediately let me in to use the managers personal computer and then was nice enough to even bring me a cup of coffee. This is a well run organization

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review, April 24, 2014
I was very happy to hear how well our team members took care of you during your stay. We work very hard to deliver the best service to every guest that stays at the Hampton Inn Jacksonville East Regency Square. Thank you for giving us the opportunity to serve you!
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Beaver Dam, United States
1 review
5 of 5 stars Reviewed April 17, 2014

Very nicely located with exceptionally clean rooms. The staff was very friendly and the continental breakfast had a little bit of everything. Would definitely stay again and would recommend this hotel to friends and family.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review, April 21, 2014
Thank you for your positive feedback. We will look forward to having you as our guest again!
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fort lauderdale, United States
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed April 14, 2014

I sent a detailed letter to hilton. i have stayed at 100s of hampton inns. poor internet, tip jar at breakfast, sticky mess on the desk, cheap pillows .. do i need to go on . this hotel in no way meets hilton standards

  • Stayed April 2014, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review, April 21, 2014
I am very sorry about the difficulties you experienced during your recent stay at the Hampton Inn Jacksonville East Regency Square. The Hotel is in the early stages of an extensive renovation. The renovation is intended to address many of the deficiencies you may have noticed during your recent overnight stay. We certainly hope that you will consider giving us another opportunity to meet your lodging needs after the renovation is completed. Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 12, 2014

We stayed at this Hampton for one night while visiting Jacksonville. The hotel was quiet and convenient to the interstate. The hotel staff was very courteous and helpful (even though we did not check in until after midnight. The continental breakfast was average (bagels, fruit yogurt, waffles, bacon, etc...).

Stayed April 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
2 reviews
5 of 5 stars Reviewed April 11, 2014

I would chose to stay here again! Each employee we had contact with (even the maintenance guys) were polite and cheerful. The rooms were clean and comfortable. The continental breakfast had a large variety and was cooked fresh! It was a very cheerful way to start the day. The popcorn in the lobby was a nice touch, too!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hickory, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 20, 2014

The room was clean and easily accessible from the interstate. There were many restaurants and stores nearby especially after a short drive to the beach. Everyone was friendly and breakfast was excellent. Great hotel for the price. I will stay there again.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Jacksonville East Regency Square

Address: 1021 Hospitality Lane, I-295 East Beltway at Monument Road, Jacksonville, FL 32225
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #72 of 130 Hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Jacksonville East Regency Square 2.5*
Number of rooms: 112
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Also Known As:
Hampton Inn Jacksonville East Regency Square Hotel Jacksonville
Jacksonville Hampton Inn

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