I've been here twice, the first time on a Saturday for lunch, and was pleased enough to come back with friends following a movie on Sunday. We were encouraged that there didn't seem to be a crowd judging by the available parking near the entrance. But when we got inside, there were several parties waiting for tables, and the hostess at the door said it would be 30 minutes. We saw several empty tables, and what seemed like lots of wait staff, so figured that the wait would be minimal, and went to the bar to wait. There were lots of bar tables empty, and asked if we could take one to sit and wait (there were no seats or even space at the entrance, and it was very very cold outside) and have a drink. Nope, that table was for dining seating. So we crowded at the bar, and evidently has the same bartender that was mentioned in a prior review. Not very welcoming, and the two glasses of wine that we ordered were very short (3 oz of less). At this point, two of our party went to use the restroom. Came back noting that there were LOTS of empty tables, more than 50% in fact. Most were sitting dirty, unbussed.
We theorized that maybe there wasn't enough waitstaff. But the longer we observed, we saw that there were plenty of servers. Finally were paged that our table was ready. Noted that the table we couldn't sit at was STILL empty, along with three others.
Now here is where I question the design layout of this restaurant. The hostess was about to lead us to our table, but she had to wait while another party exited the aisle with booths, at least 10 people, single file. Then we had to wait while a server put down plates for another table. The aisles were so narrow, it put me in mind of a Southwest Airlines 737. Every move had to be calculated, and in order for two people to pass, one would have to either back into a server station, or move partly into an unoccupied booth. And we are not large people!
While the food is fairly decent, the prices more than reasonable, and the server we had was very accomodating, the fundamental flaw of impaired movement kept the staff from being able to efficiently bus the dirty tables and reset them. Please, for future locations, consider hiring a different designer!
If you own or manage Logan's Roadhouse, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.