We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent! ” 5 of 5 stars
Review of Holiday Inn Express Jacksonville South I-295

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Holiday Inn Express Jacksonville South I-295 to your Saves list
Holiday Inn Express Jacksonville South I-295
2.5 of 5 Hotel   |   11262 Old St Augustine Road, Jacksonville, FL 32257   |  
Hotel amenities
Ranked #44 of 132 Hotels in Jacksonville
Plant City, Florida
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Excellent! ”
5 of 5 stars Reviewed November 12, 2013

Have stayed almost exclusively with the Holiday Inn brands the past few years. This location was excellent, just as we've come to expect. Front desk was very helpful with a list of nearby restaurants, including directions to get there.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review, November 17, 2013
Dear Valued Guest,

Thank you for taking the time to review your recent stay with us. We are very pleased to see you enjoyed your stay and our amazing staff was able to make your stay a great one. Thank you again for your loyalty to the IHG brand and we hope to see you again the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

56 reviews from our community

Traveler rating
    23
    20
    3
    2
    8
See reviews for
19
11
8
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Texas
Top Contributor
61 reviews 61 reviews
43 hotel reviews
Reviews in 39 cities Reviews in 39 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 5, 2013 via mobile

This hotel was a great value. The rooms were good size, in good condition and clean. Check in/check out cordial and quick, the complementary breakfast was above average and the location was good, right off I-295. I suggest you request a room facing away from the interstate to reduce traffic noise. The are a number of nearby dining and shopping options and some are within walking distance. I will definitely stay at this hotel again in the future.

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review, November 8, 2013
Dear TeaxasNolesfan,

Thank you for taking the time out of your day to write a review of your recent stay with us. We are so happy that an experienced traveler such as yourself found good value in our property. We are also happy to hear you enjoyed your newly renovated room and that our great staff was able to make you stay a comfortable one. Thank you again and remember to Stay Smart the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 2, 2013

We stayed at this hotel for 9 nights and enjoyed our stay. Joseph checked us in and was very helpful and polite, unfortunately he could not upgrade us to a suite but we settled on a room with 2 queen beds on the 3rd floor. The room was clean and quite spacious with a fridge and microwave, bathroom was ok but had a broken tile and shower valve was a problem. The immediate area does not offer much in the way of good restaurants but go up 1 junction and there are many good choices. Went to the beach at JAX and down to St Augustine and found the hotel very convenient as it is beside interstate 295. Also found shopping centre at St Johns Town Centre very good for both shopping and also dining. Had breakfast at hotel and as usual good choice of both cold and hot food, only concern was how promptly food was removed - would have been nice if asked if there was anything else we needed before taking everything away. Would stay at this hotel again if visiting area.

Room Tip: Ask for room at front of hotel - noise from interstate can be heard at back of hotel.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review, November 4, 2013
Dear Janet,

Thank you for taking the time to review your recent stay with us. We are pleased to see you enjoyed your stay with us and found our staff kind and welcoming. We will speak with our breakfast attendant about the issue you brought up. Thank you again and we are looking forward to seeing you the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston
Top Contributor
197 reviews 197 reviews
144 hotel reviews
Reviews in 108 cities Reviews in 108 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed October 21, 2013

We've stayed at this HIE 3 times in the past few months & it's consistently excellent. Our GPS shows this HIE to be across the street a mile away from the actual location, but we found that out our first visit...it's located right beside Interstate 295 & almost in the Publix parking lot. All the staff members are competent & friendly...Joseph checked us in and greeted us each evening as we came in from working each evening. As platinum members, even though we were staying on points, we were given an upgrade to a nice, clean, roomy suite with comfortable queen beds. Even though the breakfast is the typical HIE "lots of carbs" breakfast, Terry made sure I had bananas each morning & the few items that were important to my family. The second floor ice machine wasn't working, but there was plenty of ice in the machine on the ground floor. There were some restaurants close by, but we went up an exit to find many more choices...not far away. We look forward to staying here again.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review, October 25, 2013
Dear Valued Guest,

Thank you for taking the time to review your recent stay with us. We are trilled to see and experienced traveler such as your self found such great value in our property. We are also thrilled to see a Platinum IHG Rewards member such as yourself found our staff as amazing as we do and that our guest first attitudes shine threw to our great guests. Thank you again and we are looking forward to seeing you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lowell, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2013

Stayed at this HIE when in town for a baby shower. The hotel's location is prime for me, both in relation to family and restaurants/stores in the area. I was very pleased with the clean and new appearance of the renovation. The breakfast was delicious. The front desk staff was very friendly and accommodating. Even the housekeeper was smiling and engaged in some polite conversation with me. This was an overall great experience for me and my boyfriend, who works elsewhere within the brand. He was also satisfied with the stay, which met his high standards. Good job HIE!

Stayed July 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review, October 21, 2013
Dear mdfrotten,

Thank you so much for taking the time out of your day to review your recent stay with us. We are thrilled to see that we were able to live up to you and your boyfriends standards as we too hold ourselves to high standards. We are pleased to see our guest first attitudes shine threw from our amazing Front Desk team to our outstanding Housekeeping team. Thank you again and we can't wait to see you again the next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Augustine, Florida
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 7, 2013

Stayed here for one night on bonus points. Place was formerly some other hotel but is once again HIE-Check in was breeze with Joseph at desk; given nice large clean room with micro/fridge-more than adequate for one night stay. Hotel certainly appears to be well run. The hotel is located at the end of a shopping center and can be a little hard to find-be sure to turn into the center (Publix is there) and follow to hotel. There are many options for eating and shopping all within 10-15 minute drive.

Room Tip: Ask for room away from I-295; it will be more quiet
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review, September 16, 2013
Dear Valued Guest,

Thank you so much for taking the time to post a review of your recent stay with us. We can see by the number of reviews you have posted that you are an experienced traveler and are very happy that you noticed the excellent guest services deliver by Joseph and the rest of our outstanding staff. We thank you for redeeming your points with us and look forward to the next time you #StaySmart with us when in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, South Carolina
Top Contributor
223 reviews 223 reviews
48 hotel reviews
Reviews in 107 cities Reviews in 107 cities
172 helpful votes 172 helpful votes
5 of 5 stars Reviewed August 30, 2013

The staff here are outstanding and know how to treat a customer...
We arrived somewhat late but the lady checking me in already had my paperwork and room ready so it was a very quick check in , to top it off I had been upgraded to a suite even though I was using points and break points at that...Nice!!!

This location is convenient to everything Jacksonville has to offer and is a short drive to St.Augustine which is where the Mrs.C wanted to do some sightseeing.
Our room is on the first floor,lots of space,updated with new furnishings and all the bells and whistles you could need in a hotel room.
Wifi speeds are pretty good,the breakfast options are nice as well.

Corette is a great plus for this hotel,she is super friendly and helpful.

I will definitely return here whenever work or leisure brings me to the area again.

Room Tip: 113 is updated and roomy.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review, September 16, 2013
Dear Mr & Mrs. C,

Thank you so much for taking the time to write about your great stay with us. We also want to thank you again for being a IHG Rewards member and for redeeming your points with us. We can't agree more with you, our team here is outstanding and take so much pride in delivering you, the guest, with the best service possible so you may relax and enjoy your stay to the fullest. On behalf of our whole team we thank you again and look forward to your next time you #StaySmart with us here at the Holiday Inn Express Jacksonville South I-295.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express Jacksonville South I-295? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Jacksonville South I-295

Address: 11262 Old St Augustine Road, Jacksonville, FL 32257
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#44 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Jacksonville South I-295 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Our Holiday Inn Express and Suites Jacksonville South I-295 Hotel in residential Mandarin near St. John's river is a refreshing stop on your trip through northern Florida. Located just south of downtown Jacksonville and near Naval Air Station Jacksonville and Historic St. Augustine. Cheer for the Jacksonville Jaguars at EverBank Field just 15 minutes away from the hotel, also the home to the “Nations largest cocktail party” Florida – Georgia rival football classic and the Gator Bowl. Play Golf like the pros at the home of the players championship TPC Sawgrass in Ponte Vedra Beach which is also located 15 minutes away. Other area attractions located within a short drive of the hotel include Jacksonville Beach, St. Augustine Beach, Jacksonville Zoo and Museum of Science and History. If shopping is your passion, the hotel is conveniently located near North Florida's premiere shopping areas includingThe Landing, St. Johns Town Center and the Avenues. Jacksonville is home to North Florida's largest corporations and are all within a short 15 minute drive. Companies include Bank of America, EverBank, CSX, Northrup Grumman, Baptist Hospital and Mayo Clinic. Our stylish and contemporary rooms include free high speed wireless internet, 32in HDTV's, coffee makers, and spacious work area. Enjoy our delicious complimentary hot breakfast bar, 24 hour fitness and business center and refreshing outdoor pool await your arrival. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Expedia, Hotels.com, Priceline, Agoda, TripOnline SA and Tingo so you can book your Holiday Inn Express Jacksonville South I-295 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Jacksonville Hotel Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Jacksonville South I-295, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.