This hotel room was very clean and so spacious. I booked online, so I was a little skeptical however, when we arrived, the reservation process went through smoothly. The front desk staff was very helpful and even offered advice with cruise parking. The room had a sofa w/pull out, 2 large beds, a microwave and a refrigerator. There was a nice-sized pool that was very clean, a gym and a business center. This is definitely a nice place to stay if you are coming to Jacksonville for a cruise or just for a vacation.