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“Great experience” 4 of 5 stars
Review of Holiday Inn Express Jacksonville East

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Holiday Inn Express Jacksonville East
2.0 of 5 Hotel   |   53 Jefferson Road, Jacksonville, FL 32225 (Formerly St. Johns Suites)   |  
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Ranked #29 of 131 Hotels in Jacksonville
Certificate of Excellence
Ottawa, canada
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
“Great experience”
4 of 5 stars Reviewed March 16, 2013 via mobile

We stayed here one night after driving from Canada. It was a bit hard to find with no GPS but we ended up finding it. The front desk clerk (heather?) was amazing, she deserves a raise, she is so friendly. Our room was amazing for the price we paid. It was great. We uses the pool and fitness center. No complaints there, only complaint was the breakfast was very busy so there wasn't much to choose from but the breakfast was pretty good after all! I would totally recommend it.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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84 reviews from our community

Traveler rating
    37
    36
    6
    3
    2
See reviews for
30
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Alabama
Top Contributor
103 reviews 103 reviews
15 hotel reviews
Reviews in 41 cities Reviews in 41 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 14, 2013

We stayed here because of our Priority Club membership and of it being very close to our son's house. Very nice accommodations. The room we were first given was not the one we had booked. We told the clerk and no problem at all. We then got the king bed we had originally booked. The bed was excellent! The hot breakfast was always good, the room, hotel and grounds were clean and spacious. Friendly staff and excellent price! Will defiantly return.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, Kentucky
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 25, 2013 via mobile

I am a nit-picker, plain and simple. That being said, the door from the hallway to the room (310) needed a little work. Other than that, a very nice place. Very clean. Very friendly staff. Price is good for the room that you get. The next time that we are in the area, it will most likely be our first choice.

Stayed February 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ravenel, South Carolina
Top Contributor
221 reviews 221 reviews
33 hotel reviews
Reviews in 76 cities Reviews in 76 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed February 11, 2013

We booked 3 rooms here while in town for the Capitol Steps performance. Rooms were clean, spacious and the staff made sure were were all on the same floor. WE didn't eat breakfast here, but from the looks of the breakfast area, it looked well stocked and alot of choice. WE will book this room again next year when we are back again. Emily, our front desk , was most helpful during our stay. The only thing I will comment on is the chair in the room was most uncomfortable. It is not for anyone who has any problems getting up. You sink down into it and very difficult to get out of. They need better chairs with more support and they need to unscrew the TV from the top of the dresser it sits on. YOu can't turn it to see it from the couch. I had to turn the chair around to view it and my husband had a hard time seeing it from the far end of the couch. The cleaning staff were happy and friendly!

Room Tip: book a room away from the elveators. Room #404 is very nice.
See more room tips
  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 27, 2013 via mobile

This was a nice, clean Holiday Inn. Staff was polite and helpful. Rooms were clean. Breakfast area was very large and food was good. There are not many places close to eat, but it was a good stay. As a matter of fact, I have already booked a room here for next week.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
Top Contributor
56 reviews 56 reviews
32 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 12, 2013

We were visiting a local university and found that there was not much in family-priced lodging on this side of town. This was reasonably priced, very clean with nice amenities. It is also a short drive to the beaches. The room was spacious with comfortable beds. The free breakfast had great variety and all the staff was helpful and friendly. We did not have any problem with noise at all. The only drawback (and it really didn't bother us) was that although the motel had recently been remodeled with new furniture, someone who stayed in our room before us had been very rough. The work desk and one chair really wobbled. (We were there such a short time that it wasn't a problem for us, although I felt bad for the hotel.)

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 23, 2012 via mobile

We are driving our family from NY to Orlando for the Christmas break. Jacksonville was a good stopover point after a loooong day of driving. So from the road we pulled up Hotwire.com, opted for the lowest price hotel in the area closest to I-95, and this property popped up for $46 - Score! You never know what you're going to get, but this hotel w a pleasant surprise. I was greeted by Evita at the front desk with a big smile and welcoming attitude. The hotel was obviously renovated recently so it is clean and nicely decorated. The room was perfect for our family of four - clean, good temperature, comfy beds, nice shower. The free breakfast the next morning was well maintained and hit the spot - eggs, biscuits &gravy, sausage patties, bagels, hot cinnamon buns, juices, coffee - and my kids' FAVORITE PERK, the automatic pancake making machine. I would definitely recommend this hotel.

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Jacksonville East

Address: 53 Jefferson Road, Jacksonville, FL 32225 (Formerly St. Johns Suites)
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 131 Hotels in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express Jacksonville East 2*
Number of rooms: 101
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express - Jacksonville East, just off Interstate 295 and Atlantic Boulevard. Whether visiting us for business or pleasure, we are the hotel for you! Centrally located between downtown Jacksonville and Jacksonville Beach, you are never far from work or play. Our guests can come and enjoy a home away from home in our spacious rooms or host a meeting in our 564 square foot meeting space. Each guest room includes our Holiday Inn Express plush bedding, a seating area, work space, microwave, refrigerator, and coffee maker. Certain rooms have Jacuzzi tubs and sleeper sofas. Guests may also enjoy complimentary WIFI throughout the hotel, access to our multi-computer on site business center and our signature Express Start hot breakfast. We also boast an outdoor pool, a 24 hour fitness center, as well as an agreement with LA Fitness where our Guests receive complimentary access to all its state of the art equipment. The Holiday Inn Express is just miles away from Jacksonville Beach, the St. Johns Town Center, Everbank Field and downtown Jacksonville. With continuous outdoor festivals, live music concerts, sporting events, theater productions and scenic views, Jacksonville is not only the largest city in the United States, it is always exciting! Jacksonville Beach offers beautiful views of our coastal city, movies under the moon light in the summers, and a wealth of night life and dinning. The St. Johns Town Center gives travelers the best shopping and restaurant options Jacksonville has to offer. Everbank Field is home to the Jacksonville Jaguars and is just a quick and easy 7 mile drive from the hotel, so drop in and catch a game! Getting into downtown Jacksonville is also very accessible to our location. You can have dinner on the beautiful St. Johns River at the Landing, enjoy the Museum of Contemporary Art (MOCA) or stop by the Museum of Science and History (MOSH). Visit the historic districts of Riverside, San Marco and Avondale, rebuilt after the Great Fire of 1902. This eclectic area offers travelers the opportunity to see Jacksonville's local artists at work during the Riverside Arts Market every weekend. You can also enjoy the many local restaurants in the area to experience the unique atmosphere and flavors found here in Jacksonville, this Bold New City of the South! Our professional and friendly staff is always here to welcome you to the hotel and Jacksonville! ... more   less 
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