I booked the hotel by bidding so I had a pretty good rate. The location was not impressive. It was tucked behind a major road. Outside were mostly car dealerships but there were a few restaurants within a 2-minute drive. Southside is about 8 minutes away. Hotel was relatively new and clean. Bed was ok comfy, but pillows were not. Though they were marked soft and hard, I couldn't tell the difference. Both felt soft and old to me.
The next morning at 7:30am, the person upstairs started running around in his room. This lasted for 15 minutes and eventually gave me a headache. I told Jazmine at the front desk. She was very accommodating and moved me to the top floor. But, in the middle of the night after the move, I was waken up by the static behind the fridge. Thankfully, Jazmine took care of it again (you are the best!) The staff who moved the new fridge arrived in 10 minutes and he was very polite (kudos to you too).
If you have high tolerance for noise, this shouldn't be an issue.
However, if you have a good appetite for breakfast, then make sure you arrive early, because by 9:00am, bacon, breakfast sausage and scrambled eggs would be gone. The first day the male staff refilled the eggs, probably threw in 3 pieces of sausage, but the female staff on the second day did not bother after a big family cleaned up everything. The rest of the food was typical - toast, cereal, pancake machine. I didn't expect much for free breakfast, but this was worse than my expectation.
Now I understand why I won my bidding. If I have paid regular price, I would be very unhappy.
- Official Description (provided by the hotel):
- Welcome to the St. Johns Suites, a Jacksonville hotel minutes from many Jacksonville beaches.The St. Johns Suites® hotel is conveniently Located just off I295 East Beltway & Atlantic Blvd 10 miles from many beautiful Jacksonville beaches. This Jacksonville, FL hotel is also close to the University of North Florida, Jacksonville Municipal Stadium (home of the Jacksonville Jaguars football team), the Jacksonville Zoo and Gardens and Jacksonville Landing, a popular shopping, dining and entertainment area. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Orbitz, Travelocity, Agoda, Priceline, Hotels.com, Venere and Fareportal so you can book your Holiday Inn Express Jacksonville East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.