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Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area
2.5 of 5 Hotel   |   13733 Beach Boulevard, Jacksonville, FL 32224   |  
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Ranked #3 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
Atlantic Beach, Florida
Top Contributor
84 reviews 84 reviews
61 hotel reviews
Reviews in 44 cities Reviews in 44 cities
29 helpful votes 29 helpful votes
“Excellent”
5 of 5 stars Reviewed April 29, 2014

The rooms are spacious well appointed with extra electrical plugs, (excellent) and this hotel offers the smaller 32 inch, flat screen, BUT the programing offered is the best I have found in some time. The room offered a micro and fridge that were clean and worked correctly along with a nicely laid out bathroom that was large attractive and convenient. There are ice machines on each floor and they work correctly too. A very comfortable Hampton Inn

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this review, April 30, 2014
We are very excited to hear that you enjoyed the convenience and accommodations of your most recent visit with us. Your satisfaction is our top priority and your feedback is more than welcome as an encouraging reinforcement to the policies that we've implemented to improve upon each guests experience. Thank you for sharing and we hope to see you again soon!
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233 reviews from our community

Traveler rating
    153
    59
    14
    6
    1
See reviews for
78
51
29
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • German first
  • Italian first
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  • Any
English first
Tequesta, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2014

Very accommodating. We were in Jacksonville for a wedding and graduation. We needed a extra room which they found for us and we needed to stay a couple of extra hours because of the wedding they were very accommodating. Beds were awesome. Breakfast that they give you was excellent. Coffee available 24 hours a day in the lobby. We will definitely be back.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this review, April 30, 2014
I really appreciate your taking the time to let us know of your recent experience .We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, and please stay with us again soon so that we can demonstrate our commitment to your comfort.
Gloria M. Brown
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake City, FL, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2014

Absolutely wonderful staff. They were very helpful when I could not find some jewelry I knew I had with me. After a diligent search by two housekeepers and their manager, the items were not found. A couple days later, I located them, where I had put them and forgot. How embarrassing! I tell this story just to praise their handling of a difficult situation. They went above and beyond.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this review, April 30, 2014
Please don't feel bad about the jewelry, we all have done something similar and it is so good that the jewelry was found. Otherwise, we are excited that your enjoyed your visit, our guest are top priority with us.
Please plan to visit again soon.
Gloria M. Brown
Guest relations Manager
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Clearwater
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 20, 2014

We have stayed at this Hampton before on visits to Mayo. The staff is always very nice; breakfast really good, convenient, etc., but the rooms have gotten pretty shabby and the beds and coverings are worn out. It's time for refurbishment. It's still a good deal if you're going to Mayo. There is a shuttle if you don't want to drive and lots of restaurants, etc. in the area.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this review, April 25, 2014
Thank you for your return visit, I am sorry that your room was not as expected. Your comments are important to us and our management staff will make the improvements as soon as possible.
We truly appreciate your business and hope you will visit us again soon.
Gloria M Brown
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Cloud, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2014

We stayed two nights here so my wife could go to Mayo Clinic. We liked it much better than the Marriott next to Mayo. The beds were more comfortable and it is just 10 minutes from Mayo. It is also much closer to many restaurants.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this review, April 23, 2014
Thank you for staying with us while you visited the Mayo Clinic. We appreciate your comments so we know of your experience during your stay.
We truly appreciate your business and look forward to having you visit again soon.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 16, 2014

We stayed for 2 nights before leaving on a Carnival cruise. The hotel was clean and comfortable. There was 24 hour tea and coffee and the complimentary breakfast was very good, above average as far as free hotel breakfasts go. The indoor pool and hot tub area was clean and my children enjoyed swimming in the pool. The location was great, near a variety of stores and restaurants. Some of the staff were very friendly and some were not, but that can happen anywhere.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this review, April 23, 2014
Thank you for choosing our hotel and for your comments on you visit. Your comments are very important since it is a measure of how pleased our guest are with our services.
We appreciate your business and hope you will visit again soon.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sebastian, United States
1 review
1 of 5 stars Reviewed April 10, 2014

arrived was greeted with how the rate was too low and will change next time. Then the bathroom tub had scum that would wipe out after asking to switch rooms was told they may not have another ready after they switch the new room had scum also but was able to wipe it out. Also the printer and one computer was broke in the business center.

  • Stayed April 2014, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this review, April 25, 2014
Thank you for your comments, these comments are very important to us since it gives us the opportunity to improve our services. Our housekeeping department will immediately insure that all tubs are properly cleaned. The printer in the business center has been repaired.
We apologize for the inconvenience to you but we do appreciate you telling us of the problem.
We do hope you will give us another chance to prove that we are a good hotel.
Thank you for staying with us.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area

Address: 13733 Beach Boulevard, Jacksonville, FL 32224
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Jacksonville
#5 Family Hotel in Jacksonville
#9 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
The Hampton Inn & Suites Jacksonville-Beach Blvd. /Mayo Clinic Area is located just moments away from the bustling, pristine Atlantic Ocean beaches where the sand and the sun are just the beginning of the fun and excitement. Nearby Patton Park.Cast a fishing line off Jacksonville pier and see what you'll reel in from this scenic fishing locale. Enjoy a picnic lunch at Atlantic Beach and spend your afternoon strolling along the Sea Walk Pavilion at nearby Jacksonville Beach. Shake the sand out from between your toes and race around the go-cart track at Adventure Landing, located minutes from the beach and just three miles from our hotel in Jacksonville - Beach Boulevard/Mayo Clinic Area where the beach isn't just a destination - it's a way of life. ... more   less 
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Also Known As:
Hampton Inn And Suites Beach Boulevard/Mayo Clinic Area
Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area Hotel Jacksonville

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