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Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area
2.5 of 5 Hotel   |   13733 Beach Boulevard, Jacksonville, FL 32224   |  
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Ranked #6 of 132 Hotels in Jacksonville
Atlanta, United States
1 review
“Not bad”
3 of 5 stars Reviewed October 16, 2013

The hotel was nice and clean. The staff was helpful. We were hoping it would be closer to the beach. It was 4 miles away on a busy road. It was hard to make a left turn into the hotel because the median and impossible to make a left turn out of it.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this review, October 23, 2013
Thank you for choosing the Hampton Inn & Suites in Jacksonville for your recent stay. We appreciate you posting a review so we know of you experience at our hotel.
Thank you for your business.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
    122
    45
    13
    5
    1
See reviews for
63
40
25
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Chattanooga, United States
1 review
5 of 5 stars Reviewed October 11, 2013

Checked in for one night but wish we could have stayed longer. Everything was excellent. Special thanks to Rebecca Grohol, Sales Manager, who went out of her way to provide outstanding, personalized service.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this review, October 23, 2013
Thank you for choosing the Hampton Inn & Suites on Beach Blvd for your recent visit to Jacksonville. Your comments are very important to us as we strive to give great service and clean, comfortable rooms.
You are right, Rebecca is a true asset to our hotel. We appreciate your business and hope you will visit again soon.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed October 10, 2013

On the surface, my room looked ok (except for the yellow sticky note on the bed saying the room was clean!) When I dropped an earring and moved a chair to pick it up, I discovered a disgusting buildup of dirt and filth in the corner - as if it hadn't been vacuumed in years. Looked further...all the corners were the same, plus behind the desk. Not a pleasant discovery.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this review, October 23, 2013
I am so sorry that your room was not properly cleaned. Housekeeping management has been notified and corrections have been made, plus additional training for our housekeeping staff.
I hope this was not an inconvenience to you.
We really appreciate your business and we hope you will visit again soon.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Beach Gardens, Florida
Top Contributor
94 reviews 94 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 17, 2013

My son is a student at UNF and I have had several visits to this property to visit him, help move dorms, apartments, etc. or just passing through. Always a pleasant experience. Nice rooms, for a great price (especially you parents of UNF students ask for the UNF rate). I especially like an in room refrigerator, not often offered at this type of property. I always get a great night's sleep, super comfortable beds. Really friendly staff. I haven't sampled the free breakfast as I am not much of a breakfast eater and if I do I join my son at one of his favorite places ( I think it is called Johnny Be Good's, Elvis themed diner, really good!)

Room Tip: all are quiet but I prefer upper floor
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this review, September 25, 2013
It is so good to hear that you enjoyed your visit to the Hampton Inn & Suites on Blvd. Blvd. We hope you will continue to make us your home away from home as you visit your son at UNF.
We appreciate you taking time to post this review. You are a valued guest, thank you for your business.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 11, 2013

I like the Hampton Inn hotels; I've never had one that I didn't like or found lacking in cleanliness and friendly staff. This one had a few extra touches that were appreciated. Many hotels do not offer "make your own waffles" during the weekdays for the continental breakfast, but this one did, along with the other hot items such as eggs, bacon, potatoes. A super nice continental breakfast. Then after 5 pm, they would have these wonderful fresh-from-the-oven cookies at their registration desk! And another nice touch was the lunch bags that they put out at the registration desk -- each brown bag contained a bottle of water, a packaged muffin, a snack bar, and a piece of fruit (orange or apple). How nice to walk out of the hotel in the morning for your day's adventure and have a snack bag ready for you!

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this review, September 16, 2013
Thank you so much for your review that says it all about the Hampton Inn & Suites on Beach Blvd. in Jacksonville Fl. One thing I enjoy is the guest pantry with frozen dinners and ice cream for purchase instead of vending machines.
Your business is appreciated, we hope you will visit again soon.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marquette, Michigan
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 10, 2013

Very friendly staff. Clean, well kept facility. We did not use the pool, so cannot comment. Breakfast was okay, nothing special, but works. Nice breakfast dining area. Good location if visiting Mayo Clinic. They provide free shuttle service to Mayo. Jacksonville Beach is a few miles down the road and an easy drive. Hotel close to restaurants and department stores. Would stay again.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this review, September 16, 2013
We are so glad that you had a great stay at the Hampton Inn on Beach Blvd. in Jacksonville, FL.
I must agree that the hotel is in a great area with shopping and many restaurants nearby. The free shuttle is a great service.
You must use the indoor pool on your next visit, it is very refreshing.
Thank you so much for your review, your business is important to us and is greatly appreciated.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 7, 2013

I've stayed at this property a number of times due to visits to the Mayo Clinic, and have always been pleased with our room, the price, and the service we received. On top of that, the breakfast is fantastic--lots of tasty options.

In fact, we like this hotel so much that we stay there when we're in the Jacksonville area for fun rather than medical appointments.

The only negative is that the pool is indoors. I believe this had to be done due to space constraints, but in Florida an indoor pool is disappointing.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this review, September 16, 2013
As a repeat visitor, you are truly a valued guest. We appreciate your review and we are so proud that you have enjoyed your visits with us. I understand about the indoor pool, but we have many guest that want to swim away from the rays of the sun
Thank you so much for your business and we look forward to seeing you again soon.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area

Address: 13733 Beach Boulevard, Jacksonville, FL 32224
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Jacksonville
#8 Business Hotel in Jacksonville
#13 Family Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
The Hampton Inn & Suites Jacksonville-Beach Blvd. /Mayo Clinic Area is located just moments away from the bustling, pristine Atlantic Ocean beaches where the sand and the sun are just the beginning of the fun and excitement. Nearby Patton Park.Cast a fishing line off Jacksonville pier and see what you'll reel in from this scenic fishing locale. Enjoy a picnic lunch at Atlantic Beach and spend your afternoon strolling along the Sea Walk Pavilion at nearby Jacksonville Beach. Shake the sand out from between your toes and race around the go-cart track at Adventure Landing, located minutes from the beach and just three miles from our hotel in Jacksonville - Beach Boulevard/Mayo Clinic Area where the beach isn't just a destination - it's a way of life. ... more   less 
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Also Known As:
Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area Hotel Jacksonville
Hampton Inn And Suites Beach Boulevard/Mayo Clinic Area

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