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“Great Stay GREAT EMPLOYEE” 5 of 5 stars
Review of Hilton Garden Inn Jacksonville Downtown/Southbank

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Hilton Garden Inn Jacksonville Downtown/Southbank
3.0 of 5 Hotel   |   1201 Kings Avenue, Jacksonville, FL 32207   |  
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Ranked #31 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
FortPierce, United States
1 review
“Great Stay GREAT EMPLOYEE”
5 of 5 stars Reviewed January 2, 2014

Great Hotel with great employee that makes our stay wonderful and terrific.Definitely comeback and stay. Location iscloseby of everything and hotel amenities are clean and well attended.Iwould like tothank Rose the front desk which is very helpful and accomodating making our trip more fun. The lobby was very nice, decent looking and furniture are fairly new,while rooms are clean and bathroom are spotless.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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297 reviews from our community

Traveler rating
    134
    101
    35
    21
    6
See reviews for
51
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130
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
VA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 28, 2013

Very clean hotel with a very friendly staff. We truly enjoyed our stay and will definitely stay again when visiting the area. We didn't try the breakfast though... $12.95 was a bit pricey we thought. Other than that, the stay was marvelous.

Stayed December 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, United States
1 review
5 of 5 stars Reviewed December 21, 2013

Very comfortable bed, clean and spacious rooms, free wifi. Friendly and professional staff. Has a gym and pool although I did not use them. Just over the bridge to downtown Jax, so it's very conveniently located, they do offer a free shuttle to UF Shands hospital, takes about 8 minutes to get there. Be warned - Breakfast and parking in the garage are not included in the price of the hotel. Parking is $10 per day (i think), I forgot how much breakfast costs. Hotel is within hearing distance of train horns, but this wasn't a problem, the sound is faint and I only heard it once during the night.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JACKSONVILLE, United States
1 review
5 of 5 stars Reviewed December 21, 2013

Love this place - staff are always upbeat and helpful - food at the restaurant is fresh - rooms clean - front desk check in and check out are quick - hotel is well kept and a good location! would recommend for business or pleasure!

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2013

This hotel is located right off of the interstate. It has a great lobby and swimming pool. The rooms are large and newly furnished. This hotel still smells like a newly built hotel. You have to park in the parking garage across the street. High security for this part of town. Cost $10 per day to park. No free breakfast.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Daytona Beach, United States
1 review
5 of 5 stars Reviewed December 13, 2013

My hubby and I come to Jacksonville at least twice a year for the different events at Met Park- so we have seen quite a few hotels in the area. The Hilton Garden Inn was by far the best- it was by far the cleanest, most update one in the area. The staff was awesome. We will be back!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Grove City, United States
1 review
5 of 5 stars Reviewed November 21, 2013

The hotel accomodated a large family wedding with grace and aplomb. The staff was always curteous, even though we overwhelmed them with numbers. The staff members at teh breakfast were gracious and calm, even when we overfilled the place and tested their patience. We'll be back!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Jacksonville Downtown/Southbank

Address: 1201 Kings Avenue, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Wheelchair access
Hotel Style:
#15 Romantic Hotel in Jacksonville
#25 Business Hotel in Jacksonville
#29 Family Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Jacksonville Downtown/Southbank 3*
Number of rooms: 123
Official Description (provided by the hotel):
The newly constructed, uniquely designed Hilton Garden Inn Jacksonville Downtown / Southbank hotel is located in the trendy San Marco area just minutes from the heart of downtown Jacksonville, and only 20 minutes from the Jacksonville International Airport. Most rooms offer a beautiful city or river view. The hotel is adjacent to Jacksonville's Skyway rapid transit system to facilitate your commute. The Hilton Garden Inn Jacksonville Downtown / Southbank is the perfect corporate housing venue while in the Southbank area. ... more   less 
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Also Known As:
Hilton Garden Inn Jacksonville Downtown/Southbank Hotel Jacksonville

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