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“Started with disappointment but was turned aorund” 4 of 5 stars
Review of Homewood Suites by Hilton Jacksonville Downtown/Southbank

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Homewood Suites by Hilton Jacksonville Downtown/Southbank
3.0 of 5 Hotel   |   1201 Kings Avenue, Jacksonville, FL 32207   |  
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Ranked #29 of 131 hotels in Jacksonville
1 review
“Started with disappointment but was turned aorund”
4 of 5 stars Reviewed May 29, 2014

Our original suite was not ready because of damage by previous occupants. We were given another suite which was nice but didn't have the balcony. The next day the staff helped us move to our new suite. Great breakfast & staff was very nice & accommodating. A good location to get to downtown.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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176 people have reviewed this hotel

Traveler rating
    98
    37
    27
    9
    5
See reviews for
71
22
14
52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Tampa, Florida
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 27, 2014

I recently stayed at this hotel for more than a month for business. The rooms are comfortable and very clean. The location is kind of strange, but it's close to downtown and close to the San Marco area, so there are a lot of restaurants nearby. The best thing about this hotel is the staff. Everyone (front desk, housekeeping, maintenance and food service) was without exception friendly and accommodating. When you're away from home for long periods of time it's nice to be greeted by name when you come back to the hotel. I would recommend this hotel to others and will definitely stay here next time I'm in Jacksonville.

Room Tip: Ask for an inside room to avoid hearing trains in the middle of the night.
See more room tips
  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Top Contributor
142 reviews 142 reviews
10 hotel reviews
Reviews in 39 cities Reviews in 39 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed May 19, 2014

At an odd location, but very nice. Staff is friendly and helpful. The room was clean. They allow dogs with a $75 fee. The room was only $125 so the pet fee seems high, but we will pay it.

Many high school athletic groups were in the hotel so it was crowded and noisy, but of course it would be.

They had a nice breakfast in the morning. Would sty here again.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summerfield
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 18, 2014

We found the management, staff, cleanliness, safety and amenities at this hotel to be exceptional. The manager's reception, which included a good dinner and wine, was a welcome surprise. The complimentary breakfast included a variety of quality breakfast foods including a station where one could order an omelet, pancakes or French toast. Our room was very comfortable, clean and quiet. We will return.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenwich, United States
1 review
3 of 5 stars Reviewed May 13, 2014

just ok...The room was pricey with very little value. it was nice to have a kitchenette, very useful. Although it would have been even nicer if utencils were cleaned and dishwasher unloaded before our arrival. Very noisy too. Who would have thought a train would run a minimum of 4 times during one evening...wow! Pullout was old and no comfort for our kids. Room was pretty spacious, but very few ammenities worth the price. only 2 towels would be provided, despite our claim of a family of 4.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ames, United States
1 review
5 of 5 stars Reviewed May 4, 2014

While stranded after an $80 cab ride to the wrong hotel, an off-duty employee of the downtown Homewood Suites came to pick me up free of charge and on his own time. I have never had that kind of service from any hotel before.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ozark, AL, United States
1 review
5 of 5 stars Reviewed May 3, 2014

Construction around hotel made it difficult to find. GPS could not find and Google maps directions indicated taking an interstate exit that did not exist. After arriving stay was wonderful and worth the trip there. Final impression was a lack of coordination for a shuttle to transport our group after check out. Staff to be complimented as they used their own vehicles to resolve the issue.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Jacksonville Downtown/Southbank

Address: 1201 Kings Avenue, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Jacksonville
#23 Family Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Downtown/Southbank 3*
Official Description (provided by the hotel):
The uniquely designed Homewood Suites by Hilton Jacksonville Downtown/Southbank hotel is located in the trendy San Marco/Downtown area of Jacksonville, FL and only 20 minutes from the Jacksonville International Airport. The hotel is adjacent to the Jacksonville Skyway rapid transit system to facilitate your commute. The Homewood Suites by Hilton is the perfect temporary housing venue for either short or extended stays. ... more   less 
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Also Known As:
Homewood Suites By Hilton Jacksonville Downtown/Southbank Hotel Jacksonville

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