We stayed in this hotel because it is the closest hotel to my sister's house, but unless you have family or business nearby, I'm not sure there would be much reason to stay here. Front desk was friendly, the room was very clean, and the shop looked well stocked. I did not use the pool or any outside amenities.

I would have liked a bit more in the way of bathroom products though - the shampoo was nice, but there was no lotion or shower gel.

Stayed here for the FL vs GA game. Service was great, room was clean and comfortable. Just minutes from downtown, making it very convenient to get in and out of the game. The location has plenty of places to eats just seconds away. Will stay again next year.

We have been coming to jacksonville for the past 5 years and staying at this hotel for the past 3 years. We never have an issue here. They are very responsive to our needs. The staff is always helpful. It is close to everything.

We have stayed here on 3 other times and had great stays but this time the bed was as hard as a rock(room 305)! Not sure if it was a new bed but they should never get an extra firm one in a hotel! Lots of noise on our floor. Slamming doors until 1:00 in the morning! Usually the hotel is very quiet! Love the Starbucks coffee but the other
Menu items are pricey and not very good!
Might give them another chance! Staff was all very friendly!