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“Spotty Service - Mediocre Food - Way Too Expensive” 2 of 5 stars
Review of Ruth's Chris Steak House - Jacksonville

Ruth's Chris Steak House - Jacksonville
1201 Riverplace Blvd, Inside Crowne Plaza Hotel, Jacksonville, FL 32207-9009
904-396-6200
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Ranked #4 of 1,807 Restaurants in Jacksonville
Certificate of Excellence 2014
Price range: $41 - $80
Cuisines: American, Steakhouse, Bar
More restaurant details
Restaurant details
Good for: Romance, Bar scene, Large groups, Doing business, Local cuisine, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Dinner, Reservations, Late Night
Dining style: Casual Elegant
Cross street: Flagler
Senior Contributor
46 reviews 46 reviews
40 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
“Spotty Service - Mediocre Food - Way Too Expensive”
2 of 5 stars Reviewed November 18, 2012

A very warm and seemingly earnest greeting by our server was followed by his having several mini-bouts of amnesia- he forgot about us and our orders. We shouldn't have to ask him to replenish the bread four times. It seemed to our table of four that his other tables had more focused service, and it should be noted that his co-servers were also pleasant, but only borderline attentive. For a $360+ tab, we thought the service was uneven and inattentive.

As to the food, our consensus was that it was too salty and too peppery, with an aftertaste of both. The side dishes were large and tasty. The steaks were just too seasoned for our taste, and as a result we had lots(almost all) left over, but our server didn't seem to notice. We were reticent to send back 3 of the 4 entrees, especially as we had been there for an hour or more when the entrees arrived. All in all, we had plenty of time to talk and catch up while waiting for the food to be served. Unfortunately, the timing and forgetfulness of the service made for an expensive foray into a straightforward family dinner for four turning into a bad experience.

  • Visited November 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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338 reviews from our community

Visitor rating
    249
    57
    20
    6
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Florida
Contributor
15 reviews 15 reviews
7 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Delish! $$$$”
5 of 5 stars Reviewed November 18, 2012

A gift was given and we spent the entire $160 on our 2 meals with no alcohol. Services was grand, steak melted in my mouth and hubbys salmon was perfect. They serve sides family stle. Brought lots of it home. We gave a generous gratuity!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, Florida
Senior Contributor
46 reviews 46 reviews
28 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Speechless”
5 of 5 stars Reviewed November 10, 2012 via mobile

My first visit to RC I'm very impressed. This is how ALL restaurants should treat their customers. The attention to details regarding the customer's needs are excellent. I really enjoyed EVERYHING. Somehow I keep comparing other steakhouses to RC, I'm here to tell you there are no comparison. Ruth's Chris is the very best. Yummy yummy and sizzling plates.

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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New Haven, Vermont
1 review
“Better than Waffle Teets”
5 of 5 stars Reviewed November 9, 2012

I like the steak and the food and the 19 waiters. There were lots of waiters, waiters for this, and that, and water, and steak. Dad said "warm steak!" then I said "NO! Luke steak!" We bumped it and it was known. Behold the steaks are not skated on the staffs disgusting feet they are served on plates by Jeffaltimiliumtonio. A Jew!!!

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Orange Park, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Great Food and Atmosphere”
5 of 5 stars Reviewed November 6, 2012

Excellent steaks and the best calamari and stuffed mushrooms anywhere. Nice view of the river at night. The waitstaff are professional and friendly. Wish I could eat here more often

  • Visited November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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