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“Wonderful hotel and staff” 5 of 5 stars
Review of Hyatt Place Jacksonville Airport

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Hyatt Place Jacksonville Airport
3.0 of 5 Hotel   |   14565 Duval Road, Jacksonville, FL 32218   |  
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Ranked #22 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
2 reviews
“Wonderful hotel and staff”
5 of 5 stars Reviewed May 7, 2014

This was a great hotel experience. The bed was extremely comfortable and the room was very spacious. The customer service was also excellent. I had a meeting on the day we were checking out at 2pm. Although check out time is at noon, they were perfectly willing to extent it to 1st to accommodate my meeting time.

The hotel also provides a complimentary breakfast that is pretty good. There is Wi Fi that works great and the rooms have a work station which made it easy for me to get work done on my laptop .

Stayed May 2014, traveled on business
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383 reviews from our community

Traveler rating
    227
    107
    29
    11
    9
See reviews for
130
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Panama City, Florida
1 review
4 of 5 stars Reviewed April 30, 2014

I was pleasantly surprised at how nice our 2 night stay was. I sometimes worry about the cleanliness of a room, etc. We were in town for a rock concert and It was nice to be able to get back and have a peaceful sleep. Comfy beds, comfortable space. There were no noise disturbances. We plan on heading back to Jacksonville in June and will most definitely stay at the Hyatt. I loved that the info sheet listed nearby restaurants, etc. very helpful! Staff were polite and accommodating.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed April 23, 2014

It was very clean and the staff was very helpful. It was also very quiet nobody disturbed us the whole time. The breakfast was well stocked and very good. Will stay there again and would recommend to anyone.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, Georgia
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 22, 2014

Beds uncomfortable head downhill and or sagging to the side. They did move me after I let them know. After looking at 3 other rooms I found 1 that was acceptable. Then someone walked in on me without knocking a company to clean carpets yes I am Livid!!!
This place needs to be refurbished !!

Stayed April 2014, traveled on business
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Miami, Florida
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 30, 2014

What a great place to stay!! great rates, really nice staff rooms are ample, we were a family with 3 kids (14-10-4) plus granpa joining our trip. We select this place based in our experience in the atlanta duluh hotel. Modern, decoration is really nice, commons areas are really enjoyable. Free Wifi Free parking, Free breakfast with plenty of options. 5 Stars. Well locate near a lot of restaurant and shopping center

Room Tip: Select first floor room with good access to the pool fitness center and breakfast room
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pompano Beach, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2014

We were attending a conference in downtown Jacksonville. Cost for downtown hotels w/parking was more than our budget so we opted for the less expensive airport area. What a pleasant find, the Hyatt Place. The room was spacious, a mini-suite with all amenities. The staff was very helpful and nice. The free breakfast included hot and healthy items. Room was quiet and the bed very comfortable. Location convenient only 10 min to downtown.

Room Tip: Top floor is most quiet.
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, North Carolina
Top Contributor
85 reviews 85 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 27, 2014

The Hyatt Place was modern and clean. The staff were all very nice and accommodating. The bar however wasn't well stocked and when we ordered from the 24/7 they didn't have any lettuce for salads or sandwiches. This is near the airport so you would think they would stock up.

Room Tip: Most rooms are the same. For less noise level don't stay near the kitchen or elevators.
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Place Jacksonville Airport

Address: 14565 Duval Road, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Jacksonville
#21 Family Hotel in Jacksonville
#38 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Jacksonville Airport 3*
Number of rooms: 127
Official Description (provided by the hotel):
The Hyatt Place Jacksonville Airport is the newest property in the area. Hyatt Place offers complimentary shuttle service to and from Jacksonville International Airport. 127 well appointed rooms with a 42 inch HD television set, the Hyatt Grand Bed, and 24 hour food service all are yours at the Hyatt Place Jacksonville Airport. ... more   less 
Reservation Options:
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Also Known As:
Hyatt Place Jacksonville Airport Hotel Jacksonville

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