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“Lovely hotel, lovely staff” 5 of 5 stars
Review of Hyatt Place Jacksonville Airport

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Hyatt Place Jacksonville Airport
3.0 of 5 Hotel   |   14565 Duval Road, Jacksonville, FL 32218   |  
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Ranked #16 of 131 Hotels in Jacksonville
Kincardine, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Lovely hotel, lovely staff”
5 of 5 stars Reviewed November 19, 2012

We stayed here overnight on our way to Fort Lauderdale and will stay again next April when we visit again. The hotel is lovely and clean and the staff extemely friendly. The mushroom brie soup is worth the visit!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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344 reviews from our community

Traveler rating
    207
    96
    25
    11
    5
See reviews for
120
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Top Contributor
165 reviews 165 reviews
42 hotel reviews
Reviews in 62 cities Reviews in 62 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 17, 2012

Stayed here for two nights on a business trip. I used I-295 to get around downtown and found it to be an enjoyable, non-rushed trip. The hotel is very nice, well laid out, beds are comfortable and rooms are very spacious. If I could change something, it would be to harden the water as their water is very soft.

I will stay here again!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Top Contributor
68 reviews 68 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 15, 2012

I think the Hyatt Places are a great value. Comfy bed, clean, and I really like their breakfast sandwiches:). I also like that they are all non-smoking. My only beef with their design is the bathrooms are teeny tiny. This one had good customer service and a good location as well.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quaker Hill, Connecticut
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 8, 2012

This is a great place to stay. We recently spent 4 days there with our 1 year old and mother in law and there was lenty of room. The airport shuttle was convenient and the staff was very friendly. I will definitely stay here again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Silver Spring, Maryland
Top Contributor
56 reviews 56 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 5, 2012

Stayed at Hyatt Place for 3 nights recently and found the accommodations and location were great. Located a few miles from Jacksonville airport allowed us access to highways easily. The room itself was spacious and well designed. The staff were friendly and their attention to our comfort was welcome. The only downside was the complimentary breakfast which was not up to the standard of the room. Serving dried up egg sandwiches was a real disappointment especially since the dining room was sunny and pleasant.

Room Tip: Exercise room well equipted
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PR
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 26, 2012

Upon arrival at JAX I took the shuttle to the hotel to begin with the van was brand new and the staff that picked us up was very friendly and well oriented in regard to filling us in on all the places we could go to and that the hotel would provide the transportation to. The mall is about 1/2 a mile away by transportation aprox. 3 mts. There is a Walmart, Old Navy, Paneria (bakery) wide variety of sandwiches and soup, Olive Garden, Pizza shop, Lowes, etc.
Upon arrival at the Hotel I was impressed by the beautiful decor in the Lobby. The hotel is very quiet and "spotless" housekeeping does an excellent job!
Breakfast is included and there was one employee in particular that was very very nice and knows the meaning of customer service at its best. Hats off to all of the staff at The Hyatt Place. You have a very proud staff working for you!
The room was very comfortable and I must mention once again "Spotless"
The convenience of being so close to the airport is a plus and the easy access to I95 is also a relief if you are planning on driving to Orlando or further up north.
The only recommendation I have for the Hotel is to please provide room service.....my daughter had to go down in her "jambes" to the reception desk to get a blanket can you imagine!
I was told that they were very busy which I guess that the same person that attends the front desk is also the person that I assume does room service???
If you want to have a late dinner you have to leave the Hotel because the hotel does not have a restaurant although I was able to order a hamburger with chips that by the way I had to go down to pick up, oops I would have preferred to have it delivered to my room after such a hard day.
The value of the money spent was well worth it. And yes I would definitely stay at The Hyatt Place if I am ever back in Jacksonville.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 23, 2012

One of the best stays, extremely clean throughout the whole hotel. Rooms are nice and big with great size flat screen T.V. Excellent hotel nice and quiet, breakfast is include this hotel would have been perfect if they had free coffee available 24/7 in the foyer and a microwave in the room they have plenty of room for one. We will definitely stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Jacksonville Airport

Address: 14565 Duval Road, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Romantic Hotel in Jacksonville
#16 Family Hotel in Jacksonville
#34 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Jacksonville Airport 3*
Number of rooms: 127
Official Description (provided by the hotel):
The Hyatt Place Jacksonville Airport is the newest property in the area. Hyatt Place offers complimentary shuttle service to and from Jacksonville International Airport. 127 well appointed rooms with a 42 inch HD television set, the Hyatt Grand Bed, and 24 hour food service all are yours at the Hyatt Place Jacksonville Airport. ... more   less 
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Also Known As:
Hyatt Place Jacksonville Airport Hotel Jacksonville

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