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“Wonderful,simply Wonderful” 5 of 5 stars
Review of Hyatt Place Jacksonville Airport

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Hyatt Place Jacksonville Airport
3.0 of 5 Hotel   |   14565 Duval Road, Jacksonville, FL 32218   |  
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Sleep and Cruise Package
Ranked #15 of 132 Hotels in Jacksonville
usa
Top Contributor
74 reviews 74 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
33 helpful votes 33 helpful votes
“Wonderful,simply Wonderful”
5 of 5 stars Reviewed August 4, 2012 via mobile

Stayed here last night,beautiful Hotel, was greeted Warmly By the Front Staff,a true warm Greeting. Was given all the information about Bussiness services,and 24 HR hour available food, we got in late so this was greatbfor kidsand wife since we did not want fast Food. Price was great, cheaper than Fairfield Inn which is same area. Beds were excellent, Hotel was new. You should be happy for price, Large TV in this Spacious room Room. Can't beat the price.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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350 reviews from our community

Traveler rating
    211
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Rockmart, Georgia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 31, 2012

I knew we ( adult son 22 yrs old, pre teen daughter 12 yrs and self) would have a long drive to our cruise port out of Jacksonville, FL wanted a nice place for us all to sleep comfortably the night before our cruise after the drive in and that was close by the port. After searching decided to stay here last Sept 18, 2011 and was so glad I did we arrived late the front desk was pleasant even at the unpleasant hour of night :) , directed us to the closest door and directions to our room. The room was very large and nicely laid out for the three of each having our own queen bed to sleep in. Very clean room , nice breakfast and met several other guests going on the same cruise ( a pre cruise get together lol). Check out was not until noon which was a HUGE plus since we could not check in to our cruise until noon. We didn't use the pool or fitness room due to arriving late evening but did "visit" appeared clean with extra towels in fitness area. Would highly recommend this hotel and stay here again if taking another cruise out of Jacksonville in the future.

Room Tip: We had an upper floor to watch the planes at night in the distance. Elevators seemed quiet and fast.
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  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, FL
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 30, 2012

We had an early flight out so we decided to stay over at the Hyatt Place and leave our car there for the 8 days we were gone instead of parking at the airport. Very nice hotel. We will use the park and stay option again when flying out of JAX.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Top Contributor
64 reviews 64 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed July 22, 2012

Relaxing one night stay with husband and 11y/o son. Usually prefer to stay at the Crown Plaza but the family prefers the Hyatt Place because of the larger TV and grand couch. The room itself is a nice size and the bed is very comfortable and clean. Some things that I really love about the room are their soft larger-than-average towels, the roomy shower, the water glasses (not styrofoam), and that they automatically give you Aquafresh toothpaste along with your toiletries. This hotel offers Free: Wifi, refrigerator, coffee/tea, parking, outside pool, small gym, business center, shuttle if needed (will take you anywhere within three miles), and an extended breakfast in the morning. We didn't get to use the pool but the gym had new equipment. Breakfast now includes more offerings such as waffles or pancakes, and a breakfast biscuit, egg, and ham(?) sandwiches. LOVE the Starbucks coffee and Tazo tea. So glad they extended their offerings - kudos! My only critiques are that they should offer room-service and more bath towels in the rooms (only three). Other than this, if you are looking for a quiet, clean, and comfortable place to stay this is it.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake City, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2012

I'm just going to be blunt to say that it was a decent stay. My parents (50+) flew from NY, which landed at 2 AM. They provided a shuttle to pick them up, and let me accompany them. The breakfast is basic: doughnuts, cereal, toast, bagel, and their Hyatt special, and the occasional pancake. Nothing WOW, but it was free, and satisfying, considering that we didn't have to pay for it. Also, when my parents had to leave, and 5:30 AM a few days later, they opened the breakfast bar for them , and gave them a shuttle (which is a van that has the logo on it). The rooms were clean, and the hotel itself was great. There is also complementry computers and printers in the lobby. The hotel itself was clean, and for the most part, spacious. We were a family of 6 (Me my 3 daughters, 3, 13, and 15, and my 2 parents), and the room fit us perfectly, since all the rooms are suites.

The bathrooms in the rooms are small, and the pool is VERY small, can't really call it a pool, b/c of its size.....

Also we payed the online price, which was a big mistake, because we overpaid at a whopping $99 dollars a night for 3 night. But if I found a cheaper price, which I'm sure I will, I will definetly consider this hotel again.

Also, completely irrevalent, but if you're heading towards the Disney Area in Orlando, STEER CLEAR OF SERALAGO (in Kissimmee), all the bad reviews are true, and my experience itself was horrendous.

  • Stayed March 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Winston Salem, North Carolina
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 16, 2012

My husband and I have stayed here 3 times already... it's our go-to when we head to Jacksonville because we can stay for around $60 bucks a night by getting the Express Deal on Priceline. It's about 10 minutes from the Jacksonville Zoo, downtown Jax, and places like St. John's shopping center. They also have free breakfast in the morning - but it's a step above the rest - hot breakfast sandwiches, for example. Great deal, clean, modern, and close to everything.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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John P, General Manager at Hyatt Place Jacksonville Airport, responded to this review, July 18, 2012
Hi Tori,

Thanks for your loyalty.... we love our repeat guests! I am glad that you have been able to take advantage of some of the great rates that we offer through Priceline's Express Deal from time to time. They do offer a great value off our $109 weekday rate and the $99 weekend rate.

Thanks for mentioning our location. We do have a great location.....don't forget that we're only 20 minutes away from Little Talbot Island - one of the most beautiful beaches in Northeast Florida.

We look forward to your return soon,

John

John Parker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glassboro, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2012

I am very picky when it comes to cleanliness and bed comfort and I have to say that this hotel was one of the nicest I have stayed in. We stayed in a King room. and our group traveling with us stayed in a room with two queen beds. Both rooms were beautiful! The bed was super comfortable and the shower was beautiful! I was really impressed with the management and their friendliness.The complimentary breakfast was very nice as well. The hotel is in a perfect location! There is a great shopping area near the hotel with so many brand name stores and great restaurants! We ate at Five Guys and it was amazing I would highly reccomend eating there! For a one night stay or more this hotel is worth every penny! Thank you Hyatt Place of Jacksonville for being so accomodating! You will be our choice when staying in Jacksonville!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Jacksonville Airport

Address: 14565 Duval Road, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Romantic Hotel in Jacksonville
#17 Family Hotel in Jacksonville
#31 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Jacksonville Airport 3*
Number of rooms: 127
Official Description (provided by the hotel):
The Hyatt Place Jacksonville Airport is the newest property in the area. Hyatt Place offers complimentary shuttle service to and from Jacksonville International Airport. 127 well appointed rooms with a 42 inch HD television set, the Hyatt Grand Bed, and 24 hour food service all are yours at the Hyatt Place Jacksonville Airport. ... more   less 
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Also Known As:
Hyatt Place Jacksonville Airport Hotel Jacksonville

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