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Wingate by Wyndam Jacksonville South: Traveler Reviews

2.5 of 5
4681 Lenoir Avenue South, Jacksonville, FL 32216
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Wingate by Wyndam Jacksonville South
Ranked #16 of 132 hotels in Jacksonville
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244 reviews from our community

    Trip type
Traveler rating
    134
    66
    23
    12
    9
Date Rating
Dunedin, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great hotel staff... Made the trip enjoyable!”
5 of 5 stars Reviewed December 6, 2012

Hotel staff was friendly & helpful. The free breakfast buffet was a wonderful detal to our hotel stay. Many restaurants within easy walking distance. I would definitely book a stay a this hotel again!

Room Tip: I had a lot of luggage & requested a ground floor, which they were able to provide me with. Turn...
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Dee B about Wingate by Wyndam Jacksonville South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcyDeering, General Manager at Wingate by Wyndam Jacksonville South, responded to this review
December 7, 2012
Dear Dee B: We are all so happy that we made your trip enjoyable. Thank You for the very nice comments. We here at the Wingate by Wyndham strive to make each and every guest stay enjoyable because that is what we do best. Once again, Thank you for taking the time to post a review to Trip Advisor and please do come again.
Marcy Deering
General Manager
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GRASS LAKE
1 review
5 of 5 stars Reviewed December 4, 2012

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Wingate by Wyndham

Ask Karen S about Wingate by Wyndam Jacksonville South
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MarcyDeering, General Manager at Wingate by Wyndam Jacksonville South, responded to this review
December 14, 2012
Hello Karen S: Thank You for taking the time to post a review to Trip Advisor and for choosing the Wingate by Wynhdam for your recent stay in Jacksonville, Florida. We look forward to your next stay with us and keep choosing Wingate by Wyndham.
Marcy Deering
General Manager
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west virginia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Excellent stay! And it's worth joining Wyndham Rewards.”
5 of 5 stars Reviewed December 4, 2012

I got a great deal on a four-night stay through the hotel website. I took the last available queen non-smoking room. After reserving the room on my credit card I was urged to join the Wyndham Rewards program, so I took a moment to do that, even though I sometimes think I'm a member of way too many "programs."

When I arrived at the hotel I was handed a bag of goodies (water bottle, M&Ms, and pretzels) and was told that I was receiving a complimentary upgrade to a suite. I asked why - the answer was that they were full up, and the upgrade (along w/goody bag) was given to a member of the rewards program. That meant I paid $57/night for four nights in a large suite with a king bed. Good start to my stay!

The suite contained the bed, of course, with nightstand, a sofa and a sofabed, an armchair, a workstation with deskchair, two dressers, a kitchenette (microwave, fridge w/freezer, coffeemaker, sink, kitchen table w/four chairs), large screen TV, and a decent sized closet containing full pull-out hangers, an ironing board & iron, and a safe. You have to get the key to the safe from the front desk. The spacious bathroom had a hottub and a hairdryer, and one thing I loved about the bathroom was that the hot water came on immediately when you turned on a faucet - no waiting for it to heat up.

There was one odd quirk about the bathroom, and it was really my only complaint about the place. The toilet paper dispenser was installed over three feet from the toilet - it was approximately a foot beyond my outstretched hand. Sorry if that's too much information, but at one point in my life I had a shoulder condition that would have made this a real problem! I don't know if all the bathrooms are set up that way.

The AC/heat was worked by a thermostat on the wall. You could set it for continuous fan or automatic, and overall the system was quiet - just enough sound at night to muffle most parking lot noise, but no noisy on and off to disturb sleep. The bed and pillows were quite comfortable. Everything was in good working order. The suite was quite clean, and the maid did a good job every day.

Breakfast was just fine, all the usual choices: scrambled eggs, bacon, sausage, fruit, yogurt (artificially sweetened, which is not my choice), cereal, oatmeal, bread, english muffins, small muffins, danishes, waffle maker, etc, etc. USA Today was provided. There was plenty of seating each time I was there, and the breakfast bar was clean and kept well-stocked by the staff.

And speaking of the staff - all I met were friendly and eager to please.

I appreciated the recycling bins located by all the vending areas. I often wonder how many cans and plastic bottles are simply thrown away at hotels. I used the fitness room, which contains two treadmills, an elliptical trainer, an upright cycle, and a general all-purpose low-tech Nautilus machine. All the machines worked well, and there were towels and cold water provided, but I would have liked anti-bacterial wipes for the machines. Next door was a large whirlpool, and there's also a business center with two computers and at least one printer. WiFi (non-secured) worked extremely well throughout the hotel - much faster connection than I've had in other hotels. There is an outdoor pool that I didn't use, but it looked nice.

The location is good, right by exit 344 off I95, and there is plenty of parking. As far as nearby restaurants are concerned, there's an Applebees, a Cracker Barrel, and a strip with fast-food joints: the ones I remember are McDonalds, Chick-fil-a, Starbucks, and Taco Del Mar (which I recommend!)

Overall I had a great stay, and I commend the management on the amenities, the staff, and the condition of the facility.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask gdionelli about Wingate by Wyndam Jacksonville South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcyDeering, General Manager at Wingate by Wyndam Jacksonville South, responded to this review
December 5, 2012
Hello Gdionelli: Let me start with a big "Thank You" your comments are just so nice. I just love the way you put down everything that made you...
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Jacksonville, Florida
1 review
1 helpful vote 1 helpful vote
“Terrible customer service”
1 of 5 stars Reviewed December 3, 2012

Terrible customer service on two different stays. My reservation was also lost and the desk team seemed to feel determined to tell me that it was my fault, even when I was double charged. Decent rooms and location. Bathroom was not clean.

Room Tip: This hotel lost my reservation, then mischarged my my credit cars 5 times for one stay. Yes five ti...
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  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Anonymous904guest about Wingate by Wyndam Jacksonville South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcyDeering, General Manager at Wingate by Wyndam Jacksonville South, responded to this review
December 4, 2012
Dear Wingate Traveler: I as the General Manager am very upset to hear your comments, If you would be call me directly I would like to apologize to you personally. Mistakes are made sometimes and I am sorry for any inconviecence that this has caused you.
Marcy Deering
Wingate by Wyndham
4681 Lenoir Ave
Jacksonville, Florida
32216
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New Smyrna Beach
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 3, 2012

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Wingate by Wyndham

Ask Judy B about Wingate by Wyndam Jacksonville South
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MarcyDeering, General Manager at Wingate by Wyndam Jacksonville South, responded to this review
December 4, 2012
Hello Judy B: Thank You for the wonderful comments about our hotel. I am very pleased to see that you wished you could have stayed for more nights. I look forward to your return,
Marcy Deering
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Wingate by Wyndam Jacksonville South

Also Known As:
Wingate By Wyndam Jacksonville South Hotel Jacksonville
Wingate By Wyndam Jacksonville South Hotel
Address: 4681 Lenoir Avenue South, Jacksonville, FL 32216
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Jacksonville
#18 Family Hotels in Jacksonville
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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