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“Great Value Place to Stay” 5 of 5 stars
Review of Hotel Indigo Jacksonville Deerwood Park

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Hotel Indigo Jacksonville Deerwood Park
3.5 of 5 Hotel   |   9840 Tapestry Park Circle, Jacksonville, FL 32246   |  
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Ranked #7 of 131 Hotels in Jacksonville
Certificate of Excellence
Boston, Massachusetts
Top Contributor
170 reviews 170 reviews
18 hotel reviews
Reviews in 61 cities Reviews in 61 cities
71 helpful votes 71 helpful votes
“Great Value Place to Stay”
5 of 5 stars Reviewed December 3, 2012

Extremely reasonable rate for what you get. May have to park a bit from the hotel, but not terribly so. Nice product in the bathroom. Pretty view of the lake (though not stunning). Clean, comfortable, if a bit spartan.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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315 reviews from our community

Traveler rating
    205
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    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Spartanburg, South Carolina
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 26, 2012

Really enjoyed the rooms. Very spacious and great beds. Close to a lot of Jacksonville's amenities. It's also in a great location with many restaurants and stores. Price was great and the place could easily be a 4 diamond hotel. Highly recommend for families, business, and vacationers. Great wi-fi restaurant on premises and bar looked good but wasn't there long enough for use. The only down side was the no bathtub(don't know if they are all like that) but the shower made up for it. Smell in the lobby was almost like men's aftershave and one of the two elevators was down. Other than that great hotel. I come to Jacksonville often so there's a good chance I will come here again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2012

I stayed at Hotel Indigo in Jacksonville, FL over the Thanksgiving weekend while in town to visit relatives. I selected the hotel based on reviews from others and also based on the Indigo web sites at this and other locations. So glad I did my homework because this was a first-rate hotel experience in every way. The room was sparkling clean, the staff extremely welcoming and professional, and the area around the hotel, charming. I will definitely stay at an Indigo hotel in the future. They really get it right. A++ in my book.
P.S. i booked the room thru hotels.com and got a great rate by prepaying.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destin, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 12, 2012

If you are planning on staying in the Jacksonville area or visiting St. Augustine this is a great hotel to stay. Clean, affordable, great location and free WiFi! There are restaurants, bars and a few shops within walking distance; and the St. Johns town center shopping area is right around the corner. I would stay here again!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Top Contributor
61 reviews 61 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 10, 2012 via mobile

A pleasant surprise! The room was modern and clean. The location is great as it's near many restaurants (walking or driving distance) and shopping. The roolm view was peaceful (my room overlooked a man-made pond in a business park district). The bed was average in comfort. Unique large shower stall and laminate floors added a nice "urban studio" feel.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jupiter, Florida
Top Contributor
64 reviews 64 reviews
9 hotel reviews
Reviews in 35 cities Reviews in 35 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 26, 2012

I booked the room on the reviews from this site and was somewhat disappointed. I stay at a lot Holiday Inn Properties during business travel and wanted to try their attempt of an upscale retro facility. I was certainly not worth the extra $$ for the room. Bed was average. Parking was a hassle. Restaurant was good. I will not use this brand again.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review, November 20, 2012
Dear bearcat382,

Thank you so much for your candid review of our hotel. I am sorry you were not fully satisfied with your accommodations and with the rate you paid. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. We apologize that we fell below your expectations on this particular day. We appreciate your feedback regarding your stay. This helps in becoming a better hotel.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Michigan
Top Contributor
53 reviews 53 reviews
21 hotel reviews
Reviews in 39 cities Reviews in 39 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 23, 2012 via mobile

top notch everything and great location. My room was awesome and spacious, clean and bed was super comfortable.

Staff was friendly and professional

food in hotel was great and close to shopping and other entertainment in area

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Jacksonville Deerwood Park

Address: 9840 Tapestry Park Circle, Jacksonville, FL 32246
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Jacksonville
#3 Family Hotel in Jacksonville
#22 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Jacksonville Deerwood Park 3.5*
Number of rooms: 96
Official Description (provided by the hotel):
Hotel Indigo is a boutique hotel that delivers an engaging and sensible boutique experience without sacrificing service or style. Hotel Indigo provides guests with the best of both worlds – the refreshing design and intimate service synonymous with a boutique, along with the consistency and reliability of the world’s largest hotel company – offered at an affordable price. ... more   less 
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Also Known As:
Hotel Indigo Jacksonville

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