We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great choice” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Jacksonville

Save Saved
You added Country Inn & Suites By Carlson, Jacksonville to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Country Inn & Suites By Carlson, Jacksonville
3.0 of 5 Hotel   |   5945 Youngerman Circle East, Jacksonville, FL 32244   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Price
Book early and Save 20%
Ranked #20 of 131 hotels in Jacksonville
Marstons Mills, Massachusetts
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“great choice”
5 of 5 stars Reviewed February 13, 2013

we were rerouted from san juan the day after the blizzard in new england. found out flight to boston was cancelled. this hotel looked nice and we were glad we stopped. front desk was very accomodating and friendly. rooms were big, very clean and had a great bathroom. has a small breakfast room next to the lobby which was very cozy and inviting and the free breakfast was great. much better than i expected. would definitely recommend

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cisjaxfl, General Manager at Country Inn & Suites By Carlson, Jacksonville, responded to this review, March 4, 2013
Thank You so much for taking the time to write about our hotel, we are glad that you enjoyed your stay with us here in the Jacksonville area. I will definitely share your words with my team. Again thank you so much!!

Chirag Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

106 people have reviewed this hotel

Traveler rating
    68
    24
    9
    3
    2
See reviews for
45
20
8
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Medina, Ohio, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 26, 2013

We have family close by and I recently stayed overnight on short notice. Check-in was fast and very customer service oriented; they are independently operated and completely smoke free. I appreciate the latter very much. The exterior, lobby and room were clean and well-kept. The bed was comfortable and cozy warm, and I had a very good night's sleep. The shower was spacious with soft water and the bathroom was very clean and spacious for all of my toiletries. I took advantage of the complimentary breakfast and enjoyed a hot waffle. I'm not a coffee drinker so I look for black tea to drink but they only had herbal tea. I asked the attendant to check if she had other flavors but she did not have anything else to offer. This is a minor item in the big scheme of things. Three different family members had a little difficulty finding this location on their GPS as it sits off the main road a bit but once you figure out where it it is, it's easy to enter and exit from the main road. Nevertheless, it is conveniently located nearby shopping and restaurants. I'd stay here again.

Room Tip: I had a room adjacent to the interstate but I didn't hear any noise.
See more room tips
  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cisjaxfl, General Manager at Country Inn & Suites By Carlson, Jacksonville, responded to this review, January 27, 2013
Thank you so much for your great words, we definitely appreciate you taking the time out to write a review for us. I am sorry about the black tea, We do usually keep an assortment of Bigelow teas (per brand standard). But this makes a good point that we should keep some just plain black tea for guests that just prefer plain black tea.

Your review just helps us get better and be able to serve our guests better.

Thank you so much agian

Chirag Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gulfport, Mississippi
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2013

We have family there so we go about 1-2 times a year. We have stayed there twice now and loved it. The room was spacious and clean. The staff are all friendly and the breakfast is good. The lobby is attractive and the cookies are a great treat.

Room Tip: Not sure what rooms on 1st floor are like, we have only stayed on the 2nd floor but the room was qui...
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cisjaxfl, General Manager at Country Inn & Suites By Carlson, Jacksonville, responded to this review, January 25, 2013
Thank you so much for the kind words, we are really happy that you found our hotel enjoyable. My staff definitely takes pride in these reviews and your words will keep motivating them to strive to offer the best service in Jacksonville. We really hope that in the future we can serve you again whenever you are in the Jacksonville/Orange Park area. Thanks again so much.

Chirag Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Webb City, Missouri
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 7, 2013

We stayed for a third time in this hotel, and we were just as pleased. The rooms are spacious and very clean. Housekeeping does a wonderful job keeping the room nice during an extended stay. When you walk into the hotel, the lobby is very attractive and immaculate. The hotel smells clean all the time. The staff is very kind. The hotel is on a busy corner, but the third hotel away from the corner, so it is quiet. A couple of new restaurants have been added during 2012 to the corner, so there are many options. Great place and highly recommend!

Room Tip: We like the top floor - very quiet. The king rooms with a small sitting area are great for work spa...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cisjaxfl, General Manager at Country Inn & Suites By Carlson, Jacksonville, responded to this review, January 22, 2013
Thank you so much for this review, when guest come back and stay with us again and again its makes us feel so good and you actually become part of our family. I will definitely share this review with our staff and it surely is going to help start our new year off right!! We hope to see you again very soon in the Jacksonville area!!

Sincerely,
Chirag Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
1 review
4 of 5 stars Reviewed January 6, 2013

This hotel has a very polite staff, has clean and comfortable rooms, and a clean, working laundry facility. When I have to go to Jacksonville, it is 8 to 10 nights at a time. The breakfast is good, and the free wi-fi service is dependable. It is a little hard to find the first time off the Interstate, and the traffic light getting out of it is slow. but that is the only negative. Yes, there are nicer, more spacious accommodations, but this hotel is an excellent value and I would recommend it.

Room Tip: They do have some very nice suites...call the hotel directly and inquire when making your reservatio...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cisjaxfl, General Manager at Country Inn & Suites By Carlson, Jacksonville, responded to this review, January 22, 2013
Sorry for the Late response, but thank you so much for the kind words, I will definitely share this with my staff. Its going to help start us off on the right foot for the new year! I invite you to stay with us in the future and come see some of the new exciting changes we are making to the property this year!!

Thanks
Chirag Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2012

from the front desk
to the house keeping people
to the breakfast people
to the grounds people
to the maintance people
to the managent
they all a great team.
as long as our family lives here we will stay here....

Room Tip: all good we were on the 2nd floor
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cisjaxfl, General Manager at Country Inn & Suites By Carlson, Jacksonville, responded to this review, November 23, 2012
Thank you so much for sharing your Holidays with us at the Country Inn and Suites Jacksonville, FL. I will definitely be sharing this review with our staff. All reviews good or bad help us do better for our main goal which is our customers. We appreciate the time that you took to write about us and hope to see you again in the future very soon.

P.S. We hope your family lives in Jacksonville forever!!

Thanks
Chirag Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 18, 2012

This was our third Country Inns and Suites in as many days and this was my least favorite. The staff was cheerful and helpful but the hotel itself was the problem. I thought at first they have renovated another hotel into this Country Inns but the desk clerk said it was build from the ground up. Everything about this hotel was small and crowded including the lobby and check in office. The room were bordering on claustrophobic and the very end of the hall next to the highway ( they started working on the highway at 7am). The room was clean and the bed was comfortable but one of the smallest hotel rooms I have ever been in. The pool was maybe 12x12 outside and not heated and was in need of a cleaning. They had wine and chips in the evening that did not look appealing but they did offer a nice breakfast.This hotel was definitely not up to Country Inns and Suites usual standards. All in all if I had not had a confirmed reservation I would have chosen one of the other hotels near by that were cheaper and looked nicer.

Room Tip: another hotel
See more room tips
  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cisjaxfl, General Manager at Country Inn & Suites By Carlson, Jacksonville, responded to this review, November 23, 2012
Thank you for the review, I hope that we are able to better serve you the next time you are in Jacksonville, if you give us the opportunity again in the future.

Thanks
Chirag Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Country Inn & Suites By Carlson, Jacksonville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Jacksonville

Address: 5945 Youngerman Circle East, Jacksonville, FL 32244
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Jacksonville
#15 Business Hotel in Jacksonville
#20 Family Hotel in Jacksonville
#23 Romantic Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Jacksonville 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Tingo, Expedia, Hotels.com, Priceline, Venere and Otel so you can book your Country Inn & Suites By Carlson, Jacksonville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites By Carlson, Jacksonville Hotel Jacksonville
Country Inn And Suites By Carlson, Jacksonville
Country Inn Jacksonville
Jacksonville Country Inn

Owners: What's your side of the story?

If you own or manage Country Inn & Suites By Carlson, Jacksonville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.