My husband and I stayed at this Red Roof location and found the newly remodeled room to be very comfortable and roomy. The service from the staff was excellent. They responded quickly to any requests we had. It was located close to many restaurants and places for entertainment.

I have stayed here many times when I just need a getaway. Everything from the staff to the rooms to price and location are excellent. But to me it is Jo and Ann that really make this hotel and keep me coming back. They are both so friendly and accomodating and make sure you have everything you need. I always enjoy just chatting with them as im checking in. The rennovations they have recently done are super nice, and the new serta beds are so so comfortable. If your looking for a great place to stay at a reasonable price with warm and friendly staff, youve found your place. I will keep going here for years and definately reccomend it.

Let me start by saying I always choose my hotels by reviews of other travelers. I saw that this Manager always responded to reviews left and mostly everyone was happy with their stay. Well, when I checked in my Priceline reservation said 12pm checkout. The hotel did not honor this even though that's what I paid for. They said Priceline got it wrong?? I am the consumer and they didn't honor it... Then early in the morning when I had checked in after midnight same day I was woken up by moving of objects, banging, etc... Needless to say I did not get the rest I was anticipating. When I went to checkout the clerk in the morning Tina was there. I complained about the noise I thought was coming from the 5th floor. She told me no, the noise is coming from the 3rd floor because of renovations. I asked to speak to a manager and was told Josephine Myers would be in on Monday. I filed a complaint with Priceline and was denied because Josephine Myers said there was nothing going on????? When I called Ms. Myers to ask why she would say there was nothing going on she responded because there wasn't anyone there on the 3rd working! REALLY!!! I was awoken early in the morning, it was verified by Tina the front desk clerk and you still say no? So I said, basically you are calling me a liar? Her answer, I don't know. TERRIBLE CUSTOMER SERVICE! FAIL FAIL FAIL!!! I should of been told about renovations, they should have honored the 12pm checkout time since it was not my fault.
When I told her I would let everyone know how I was treated and how she is a LIAR! she said she would only have a response ready and would do what she needed not to have her hotel or her put down.
CONSUMER BEWARE!!!! VERY SHADY... she loves to answer the good comments but can't respond when she knows she DID WRONG!!! WILL NEVER STAY THERE AGAIN!!!!!!!!!

I hadn't been to the Southpoint area in over 6 months and was surprised with the renovations of the rooms. I and 3 others stayed in one of the suites and it was SUPERB! The new Serta beds were so comfortable I took a nap before I went to bed. One of my guests had never stayed in a chain hotel in the USA before and just loved this one. I know that my family and I always stay here for its location and great staff. The General Manager has a well trained staff and it is such a pleasant time just to chat with Jo and Kim. These two make the hotel worth every stay. I appreciate everything they have done and will always be in our hearts. No other hotel has made us feel more at home and part of the family like the Red Roof Inn - Southpoint.

Thanks for the superb rooms.