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“Good Deal for Stay/Trip Parking” 3 of 5 stars
Review of Comfort Suites Airport

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Comfort Suites Airport
2.5 of 5 Hotel   |   1180 Airport Road, Jacksonville, FL 32218   |  
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Ranked #48 of 132 Hotels in Jacksonville
Hilton Head, South Carolina
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
“Good Deal for Stay/Trip Parking”
3 of 5 stars Reviewed July 31, 2012

The hotel is an older property that has been renovated. It is quiet location very convenient to restaurants and JAX airport. The best part of this hotel is their local rate deal to stay min. 1 night and park your car during your trip at no addl. charge. Good shuttle service to and from airport which is couple of minutes away. You should call the property to reserve this local stay/park reservation.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortsuitesjaxport, General Manager at Comfort Suites Airport, responded to this review, October 31, 2012
Thanks For you Wonderful Comments!!! Come visit us again!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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104 reviews from our community

Traveler rating
    44
    31
    15
    9
    5
See reviews for
31
35
9
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
San Antonio, Texas
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 19, 2012 via mobile

Just driving through on our way home from vacation, looking for a place to rest, sleep and have breakfast. Room was clean, quiet, staff friendly, breakfast satisfactory. Good price for family of 5 - two queen beds and sofa (which can be very hard to find). Close to shopping area with lots of restaurant choices. Would stay again.

Stayed July 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortsuitesjaxport, General Manager at Comfort Suites Airport, responded to this review, July 26, 2012
We are so glad that we could meet your needs. Thank you for your comments. We hope to see you again.
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Fremont, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2012

On a road trip with no advance reservations. When we got tired of driving one evening, used iPhone Tripadvisor app to search for nearby hotels, and this Comfort Suites seemed to offer the best combination of price, ratings, and location. Super nice woman named Tina at the front desk checked us in, gave us each a cookie, and even recommended a local steak house that was one of the best places we dined on the whole trip. Room was spacious, clean and quiet. Didn't even hear any air traffic, which I kind of expected to. I'd highly recommend this hotel for travelers in the Jacksonville area.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortsuitesjaxport, General Manager at Comfort Suites Airport, responded to this review, July 26, 2012
Glad we met your needs. We will still be here on your next trip stop by. Thank you and we will be waiting say Hi!!!
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed July 16, 2012

Decent room for one night. Very clean. Bedspreads need to be updated and carpet also. Breakfast was hot and plentiful.

Room Tip: If you are going on a cruise there is cheap parking across the street at Jetaway /Park and Fly.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortsuitesjaxport, General Manager at Comfort Suites Airport, responded to this review, July 26, 2012
Your comments are appreciated. Those changes are been made. On your next visit don’t count us out. Come ready for a surprise.
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Conley, Georgia
2 reviews
1 of 5 stars Reviewed July 9, 2012

1.rooms has an mildew- locker room smell, that greets you as you enter - awful smell.
2.Housekeeping is not good at their job - old food left under beds,pillow cases with spots - make you wonder did they change the sheets! DISGUSTING
3. Pool- dead frogs, bugs, leaves - what a way to ruin a nice vac swim - DISGUSTING
4. MANAGER is about the $ - CLEANLINESS & COMFORT has no place on her priority list for her guest comfort @ Comfort Suites - (wow how dare she )
3.BUGSS - waterbugs ! and my son pull out sofa bed and left his pizza to go get something to drank and return to a roach helping hisself. EWWWW- NASTY - never will go to another COMFORT- WANNA B SUITES IN MY LIFE :(

Room Tip: Go 4 star only !!!!!!!!
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Stayed July 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortsuitesjaxport, General Manager at Comfort Suites Airport, responded to this review, July 26, 2012
We do apologize. Unfortunately they are times when we can’t please everybody. Please understand that is our goal. Your comments were appreciated and your concerns were addressed, so again thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumming, Georgia
1 review
5 of 5 stars Reviewed June 10, 2012

We had a go stay at the hotel. we had a clean room. Tina was really great at the front desk. The breakfast lady was really friendly too. we sure recommend this hotel to all. You will surely see us again when we come back to Jacksonville.

Room Tip: Good rooms and Great Breakfast.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortsuitesjaxport, General Manager at Comfort Suites Airport, responded to this review, July 26, 2012
Thank you so much. We will be looking forward to your next visit. Please expect the same service or better that you received.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norfolk, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 6, 2012

To begin, check in was a breeze. I think the clerk's name was Annette. She was extremely pleasant, made us feel at home. The room was fine with one exception. The mircowave was out of reach even for my 6 foot husband who reach it but could not see the inside. The free breakfast had various choices. The best free breakfast we ever had during our many years of travel throughout the United States. The room was spacious with work table, refrigerator, safe and sofa sleeper. There was also a stainless steel sink with faucet for those who want to eat in. The workers were very polite and helpful. We look forward of staying there on our next trip to Jacksonville.

Room Tip: We were on the second floor just around the corner from the elevator yet it was very quiet. The room...
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortsuitesjaxport, General Manager at Comfort Suites Airport, responded to this review, July 26, 2012
Our Goal is to please our guests. According to your comments we succeeded meeting your needs. Our staff is glad to hear your great compliments. Thank you for choosing us and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Airport

Address: 1180 Airport Road, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Romantic Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
The Comfort Suites® Airport is conveniently located within two miles from the Jacksonville International Airport. The Jacksonville Municipal Stadium (formerly Alltel Stadium) and the Jacksonville Zoo and Gardens are a short drive away. Jacksonville Beach and Adventure Landing Jacksonville are 23 miles from the hotel.Located off Interstate 95 and three miles from Interstate 295, the hotel is located on the north side Metro Jacksonville, in the hub of the International Tradeport. The Jacksonville Port Authority (JAXPORT) is within close proximity. The JAXPORT has three public marine terminals and one passenger cruise terminal: Blount Island Marine Terminal, Talleyrand Marine Terminal, Dames Point Marine Terminal and the temporary JAXPORT Cruise Terminal. The hotel can arrange shuttle service to the port for a nominal fee.This Jacksonville, FL hotel is close to River City Marketplace, Regency Square Mall, the Prime F. Osborn III Convention Center, Shands Jacksonville Hospital, downtown Jacksonville and many beaches. South on Interstate 295 is a major commercial and industrial area with regional offices for UPS, FedEx, BMW, Burger King and many more.Several restaurants and cocktail lounges are located nearby, including LongHorn Steakhouse, Ruby Tuesday, Cracker Barrel Old Country Store, Chili's, Applebee's Neighborhood Grill and Bar, Denny's, Marco Polo Chinese, Flight 747 Lounge and Grill, Destination and Montego's Restaurant.Full-service amenities include:24-hour airport transportation Free wired high-speed Internet access in all suites Free wireless high-speed Internet access in the lobby Free local calls Free weekday newspaper This Jacksonville, FL hotel offers a free hot deluxe continental breakfast, featuring fresh coffee, tea, milk, fruit juices, bread, oatmeal, bagels, English and sweet muffins, waffles, doughnuts, eggs and sausage, fresh fruit and cold cereals. An outdoor pool is also located on the property.Business travelers will appreciate conveniences like an Internet kiosk in the lobby, two-line telephones with data ports, voice mail and access to copy and fax services. The boardroom accommodates eight people and the Jaguar Room accommodates 45 people. High-speed Internet access and audio visual equipment is available in the meeting rooms.All spacious suites include sofa sleepers, microwaves, refrigerators, coffee makers, hair dryers, irons and ironing boards. Guest laundry facilities and dry cleaning services are available for guest convenience.The convenient airport location, friendly customer service and relaxing accommodations make the Comfort Suites Airport perfect for business and leisure travelers in the Jacksonville area. Come enjoy the Suite life. ... more   less 
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Also Known As:
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Jacksonville
Jacksonville Comfort Suites

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