The Hyatt Regency offers a safe and luxurious lodging in the downtown area right near the St. James river. The design of the hotel is nice. Great for conventions, and affordable food in the hotel. The absence of grocery stores and convenience stores would make this hotel an excellent candidate to equip the rooms with microwaves and refrigerators. A midnight hunger run took me to the 19th floor to raid the 24 hour gym's food vending machine...the only food vending machine in the facility. Luckily, it's prices were half the price (or better) of the convenience shop. Who wants to spend $5.00 for a tiny Nutrigran bar!?!
The gym was amazing, plus poolside bar! You can't beat that.
The check-in kiosks weren't working. Check out kiosks weren't working. The WIFI in the lobby didn't work. All the things I wanted to try to avoid the 45 minute check in process with the understaffed (no managers on deck) check-in team. I felt bad for them. They were simply overhwelmed. In this modern age of WIFI access and internet check-in's, I should have been able to skip the line for check-in.
So...Hyatt is a nice hotel...great for conventions. Yet, it definitely needs some improvement with modern services and basic guest comfort.
- Official Description (provided by the hotel):
- Experience the essence of the lifestyle and landscape of the real Florida at our Hyatt Regency Jacksonville Riverfront hotel. Set along the St. Johns River within the heart of the city’s business, entertainment and sports districts, our outstanding downtown Jacksonville hotel is adjacent to the Jacksonville Landing, a hotspot for dining & entertainment, and within minutes of famous white sand beaches, championship golf courses, EverBank Field, water sports, museums and arts venues. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
- Hyatt Jacksonville Riverfront