We stayed here based on the high reviews, however, it did leave much to be desired. The front desk gentlemen was not particularly friendly during check-in, however the night manager was much friendlier. The room was clean, for the most part, with the exception of the suspicious hairs in the bathroom. The rest of the room was otherwise clean. We did not stay for breakfast and went to the Starbucks around the corner instead. It wasn't horrible, but I think I would look for another place the next time we were in Jacksonville.