Jesse (desk manager) was great with our needs. Would recommend again just because of the effort put into it. rooms were clean. we were here for business and had to bring the kids. not much for the kids to do around this area,

Overall I was very satisifed with the friendly staff, cleanliness of the room, value of the room, and the comfort of the bed. The fresh clean linens were a plus. I stayed on Thanksgiving night. I stayed in a 2 queen room this time which are a little small for any more than 2 adults. I would recommend the upgrade to a suite room if you plan to spend any time in the room or need room to spread out.
The quality of the breakfast fare was pretty average with nothing standing out as outstanding, but there was plenty to eat and I got full on a little of everything. No pastries which was a little odd. Coffee was high quality and very hot.
Minor complaints - the guest room doors automatically "slam" if you don't hold onto them. Another guest did this about 10 pm which was loud enough to shake my headboard while I was watching tv. This might wake up some people if they are light sleepers.
Also, the ice machine was out of ice and soda machine did not work on my floor which was a pain. Staff must have known since there was a sign saying go to floor below. This should have been fixed right away unless it just happened.
Only other thing I noticed was the exterior of the room window was noticable spotty which was not a big deal since I had my curtains closed most of the time but they do look like they need to be cleaned soon. It detracted from my impression of the room to me.
Overall, dispite a few minor items, I can recommend this hotel as a nice, clean and comfortable place to stay.

What a fantastic stay! Everything was clean, updated, and available. Free breakfast each morning. Room service was very fast with zero issues. The coffee was always fresh and hot even at night. The staff was very friendly and accommodating. Had two rooms with zero complaints. Hotel was close enough to any attraction I wanted. We will definitely be back! Highly recommend.

I had to travel for work quite a bit to Jacksonville. I was honestly disappointed in the other places we stayed. This place was great. The staff, especially Alexander, at the front desk made us feel welcome and remembered our names. The rooms were spacious, clean (yeah!!!), and free breakfast was super. The only thing they could improve on would be internet connectivity in the rooms. It was very slow and could not always connect. If they can fix that I would have given them all the stars. I hate being away from home but this Hampton made it easier to get through the weeks of travel! They are great.