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Hampton Inn & Suites Jacksonville - Bartram Park: Traveler Reviews

2.5 of 5
13950 Village Lake Circle, Jacksonville, FL 32258
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Hampton Inn & Suites Jacksonville - Bartram Park
Ranked #1 of 132 hotels in Jacksonville
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193 reviews from our community

Traveler rating
    140
    42
    7
    3
    1
See reviews for
Families
56
 
Couples
42
 
Solo
33
 
Business
58
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Jacksonville, Florida
1 review
“Great service”
5 of 5 stars Reviewed December 2, 2012

Jesse (desk manager) was great with our needs. Would recommend again just because of the effort put into it. rooms were clean. we were here for business and had to bring the kids. not much for the kids to do around this area,

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask gerrycarb about Hampton Inn & Suites Jacksonville - Bartram Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessethibodaux, General Manager at Hampton Inn & Suites Jacksonville - Bartram Park, responded to this review
December 15, 2012
gerrycarb
I’m glad our staff was able to exceed your expectations. Next time you bring your kids to Jacksonville, please stop by our front desk for some recommendations. There are several fun destinations for children of all ages including: Rebounderz, Adventure Landing, Beach fun, and many others. Thanks for the review, and we hope to see you and your family again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goose Creek, South Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Nice Place to Stay”
5 of 5 stars Reviewed November 28, 2012

Overall I was very satisifed with the friendly staff, cleanliness of the room, value of the room, and the comfort of the bed. The fresh clean linens were a plus. I stayed on Thanksgiving night. I stayed in a 2 queen room this time which are a little small for any more than 2 adults. I would recommend the upgrade to a suite room if you plan to spend any time in the room or need room to spread out.
The quality of the breakfast fare was pretty average with nothing standing out as outstanding, but there was plenty to eat and I got full on a little of everything. No pastries which was a little odd. Coffee was high quality and very hot.
Minor complaints - the guest room doors automatically "slam" if you don't hold onto them. Another guest did this about 10 pm which was loud enough to shake my headboard while I was watching tv. This might wake up some people if they are light sleepers.
Also, the ice machine was out of ice and soda machine did not work on my floor which was a pain. Staff must have known since there was a sign saying go to floor below. This should have been fixed right away unless it just happened.
Only other thing I noticed was the exterior of the room window was noticable spotty which was not a big deal since I had my curtains closed most of the time but they do look like they need to be cleaned soon. It detracted from my impression of the room to me.
Overall, dispite a few minor items, I can recommend this hotel as a nice, clean and comfortable place to stay.

Room Tip: For a more spacious room, I recommend the suite rooms.
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Wes R about Hampton Inn & Suites Jacksonville - Bartram Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessethibodaux, Manager at Hampton Inn & Suites Jacksonville - Bartram Park, responded to this review
December 15, 2012
Wes R, I’m glad that you were overall satisfied with your stay; however I do apologize for the minor issues you had. We hope these issues won’t stop you from coming back to see us. Thanks for the review and we hope to see you again.
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Top Contributor
70 reviews 70 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
“Fantastic stay!”
5 of 5 stars Reviewed November 27, 2012 via mobile

What a fantastic stay! Everything was clean, updated, and available. Free breakfast each morning. Room service was very fast with zero issues. The coffee was always fresh and hot even at night. The staff was very friendly and accommodating. Had two rooms with zero complaints. Hotel was close enough to any attraction I wanted. We will definitely be back! Highly recommend.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by Psteinauer1 for Jacksonville
Ask Psteinauer1 about Hampton Inn & Suites Jacksonville - Bartram Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessethibodaux, Manager at Hampton Inn & Suites Jacksonville - Bartram Park, responded to this review
December 15, 2012
Psteinauer1, It never gets old to hear that one of our guests had a fantastic stay! I’m glad you had zero issues and no complaints. This is what we strive to do for our guests. Thanks for the awesome review and we hope to see you again soon!
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Brentwood, Tennessee
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Always makes our group feel welcome!”
4 of 5 stars Reviewed November 17, 2012

I had to travel for work quite a bit to Jacksonville. I was honestly disappointed in the other places we stayed. This place was great. The staff, especially Alexander, at the front desk made us feel welcome and remembered our names. The rooms were spacious, clean (yeah!!!), and free breakfast was super. The only thing they could improve on would be internet connectivity in the rooms. It was very slow and could not always connect. If they can fix that I would have given them all the stars. I hate being away from home but this Hampton made it easier to get through the weeks of travel! They are great.

Room Tip: The suite with the king bed is awesome. Worth the money. Rooms in the back face Reserve and are supe...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Allison G for Jacksonville
Ask Allison G about Hampton Inn & Suites Jacksonville - Bartram Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessethibodaux, Manager at Hampton Inn & Suites Jacksonville - Bartram Park, responded to this review
December 15, 2012
Allison,
We’re so glad that your group always feels welcome. That is our goal. Alexander can remember EVERYONE’S name and he is one of our star employees. I do apologize for the internet speed issues you had. We are actually in the process of upgrading our internet to 100Mbs this week. Thanks for the good review. Hopefully next time when you visit, you can give us all 5 stars!!
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Block Island, Rhode Island
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“nice for families and an inexpensive hotel.”
3 of 5 stars Reviewed November 12, 2012

As usual Hilton Brands tend to keep up on their chains. Free Breakfast clean place.near Best-Bet Poker hall . About 20mins to the beach which has changed for the better in Jville. and 30mins from the airport so I'd say its pretty convenient. Easy to get to major points of interest .

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Gregoire G about Hampton Inn & Suites Jacksonville - Bartram Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessethibodaux, Manager at Hampton Inn & Suites Jacksonville - Bartram Park, responded to this review
December 15, 2012
Gregorie G,
Thanks for the good review. We are very proud to be part of the Hilton Family of hotels and happy to “keep up” on our chains. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Jacksonville - Bartram Park

Also Known As:
Hampton Inn & Suites Jacksonville - Bartram Park Hotel
Hampton Inn & Suites Jacksonville - Bartram Park Hotel Jacksonville
Hampton Inn And Suites Jacksonville - Bartram Park
Hampton Inn Jacksonville
Hampton Inn Hotel Jacksonville
Address: 13950 Village Lake Circle, Jacksonville, FL 32258
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Jacksonville
#6 Business Hotels in Jacksonville
Price Range: $
Hotel Class:2.5 star (2.5*)
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