My family and I just recently stayed 3 nights at the Jacksonville Plaza Hotel & Suites.
We first stayed in room 201. Now this first room the beds are very nice and comfortable. No real problems with this room. We payed the coupon rate for this room of $39.99 plus a an amenity fee of $2.50 added on to the rate. With tax it cost like $48.80 a night. On our 2nd night we had to move to room 212 as our other room had been reserved. We had to pay $93.00 for our 2nd room for Saturday night. Now I normally don't complain but the front desk person said oh it's higher because of a cruise that's about to go out and the people that stay there use this hotel. The other hotels in the area were cheaper. Best Western &79.00 plus tax. The Red Roof Inn $61.00 a night. But these hotels first hold the amount and then charge the amount again when you check out. They say it's the Bank's fault when you use your debit card but that's a lie. They are the one's holding this amount not your bank. So basically you're out $148.00 for usually 3 to 5 business days until the hold amount drops off. So that's why we stayed that night at $93.00 because they charge the amount right away. NOT WORTH THAT RATE!! I also had no choice as I just recently started a job and didn't want to have to worry that my family would have to hang around until 3pm to check into another place. Paltry breakfast. Only bagels, cereal and stale dry muffins. The juice is okay. Orange, juice drink.(not true orange juice)apple juice(my kids liked that)and cranberry juice.(my wife liked it)24 hour coffee. No real space to eat breakfast.
Okay our second room had several issues. The microwave door sounded like it was broken when you tried to open it. It did work but sounded broken. The bathroom door didn't close. I did mention these issues and the maintenance person was nice and said it was due to the fact that they just recently changed their carpet and he would have to remove the door once we checked out.
Poor water pressure in the shower and the water had a sulfur smell to it. It seems like all the hotels in the area have that smell.
Plenty of cable tv channels and a nice flat screen tv on the wall.
This was a Microtel hotel and the did a nice job renovating the rooms. No more mirrors behind the bed. New beds, new tvs. They just need to improve some of these minor issues and at least charge a comparable rate to the chain hotels.
They also need more parking as they let people park their cars when they take a cruise. This leave little parking space for those that need the space that are actually staying.
We also had a rude family next to us the last night in room 212 stomping and opening and closing the door letting it bang. I should have called the front desk and normally do but was too tired. Overall an average stay. Might stay again but trying to get into our own place now that we have relocated to the area.
- Also Known As:
- Jacksonville Plaza Hotel And Suites
- Jacksonville Plaza Hotel Jacksonville
- Jacksonville Plaza Hotel
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