We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stay on the way” 4 of 5 stars
Review of Jacksonville Plaza Hotel & Suites

Save Saved
You added Jacksonville Plaza Hotel & Suites to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Jacksonville Plaza Hotel & Suites
2.0 of 5 Hotel   |   14585 Duval Rd, Jacksonville, FL 32218   |  
  |  
Hotel website
  |  
Hotel packages
  |  
Hotel amenities
Special Rate
Additional 10% off
Ranked #28 of 131 hotels in Jacksonville
Berlin, Maryland, United States
Contributor
16 reviews 16 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Stay on the way”
4 of 5 stars Reviewed November 26, 2012

Traveling from Maryland to Key West we needed a nice place to get some sleep on the way. . Easy access off rt 95. Easy access, nice room, comfortable bedding, and a small continental breakfast. Only thing that hurt the room rate is poor shower pressure. Felt like air with water sprinkled. Overall very nice.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review, November 27, 2012
Thank you for submitting a good review. We are conveniently located off of I-95, 2 miles from the airport and 1 mile from the Rivercity Market Shopping Plaza. We are delighted to hear that you had a wonderful stay with us.

Thank you for choosing the Jacksonville Plaza Hotel & Suites and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

290 people have reviewed this hotel

Traveler rating
    118
    99
    44
    17
    12
See reviews for
72
99
47
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Brunswick, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 23, 2012

I found this hotel on hotelcoupons. com..it was late and my boyfriend and I were looking for something clean, safe and cost efficient just for the night. I called in to see if they had any more couponn rooms and to my luck they did. The desk clerk was very professional, friendly and courteous. The hotel even has a continental breakfast. Very great place. Will definitely stay again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review, November 27, 2012
It is our number one priority to provide a clean and comfortable accommodation at a very affordable price. We are happy to hear that you had a very nice stay with us. We appreciate your kinds words about our staff.

Thank you so much and we look forward to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Claxton, Georgia
Top Contributor
51 reviews 51 reviews
40 hotel reviews
Reviews in 29 cities Reviews in 29 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 19, 2012

Stayed at this hotel one night prior to flying from jacksonville. This hotel was very clean and neat. They offer free parking and a shuttle to the airport. The room was small but had no problems. If you need a spot to stay before or after a flight, this is the place. None of the extras, but for the price it can't be beat.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review, November 27, 2012
We are glad that you were able to take advantage of our Park and Fly Package which includes up to 14 days free parking and shuttle service to and from the airport.

Thank you for giving us the opportunity to serve you and look forward to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
114 reviews 114 reviews
51 hotel reviews
Reviews in 61 cities Reviews in 61 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed November 16, 2012 via mobile

My hotels of choice were full. For 46 dollars plus tax, the hotel was a good deal. Staff was friendly, parking free and close to the airport. The surrounding area is a bit seedy. Lock your car!

Rooms are small but set up efficiently. Very clean. My only complaint was exterior noise.

I would stay again traveling through for a night.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review, November 27, 2012
We have the best value in the area and I'm glad you found us! Thank you for your time writing a review and we appreciate your good comments.

We look forward to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alachua, Florida
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 14, 2012

Last year when I visited, the hotel was not full. Over this past weekend and last Tuesday night it was really full. Clean cozy atmosphere. A well ventilated comfortable room, an amazingly comfortable bed I(as comfy as mine at home!) A decent free contintental breakfast, including 3 different juices, toast, hot and cold cereal, bagels, muffins. Nice shampoo, conditioner, and 2 soaps. I am happy that I stayed. No pressure to check out a bit after 11:00 and check this out... The clerk at the front desk remembered my name!!! Boy was I impressed. Oh did I mention free parking while away and free airport shuttle. One happy camper, that's me.

Room Tip: All rooms are nice. A heater in every bathroom. choose any room. no noise issues.
See more room tips
  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review, November 27, 2012
We appreciate your kind words and happy to hear that you had another great stay with us. It was a pleasure serving you!

Thank you for choosing the Jacksonville Plaza Hotel & Suites and we look forward to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2012

Business has me in Jacksonville several times throughout the year. I have made this my prime choice of hotels. Cleanliness is very important and I have never been disappointed. The manager and staff are courteous, professional, and friendly. When you are away from home so often, this makes you feel welcomed and assures a peaceful rest. So, thank you staff - you are terrific.
This was a great find, and rates are uncommonly affordable. You can leave with a smile.
See you soon!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review, November 14, 2012
We appreciate your time writing a feedback on this website. We are glad to hear that we've met your standards of cleanliness throughout the year. It is our number one priority to provide a clean and comfortable accommodation.

Thank you so much for your kind words about our staff.
We look forward to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alabama
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 22, 2012

We stayed here for 3 nights in October 2012. The rates were great, they honored a coupon for the first night and gave us the next 2 for $5 more. When I checked in, I asked for a quiet room, so we were put on the 3rd floor so no one would be above us. With the fan blowing on the AC unit, we could not hear much of the goings-on in the hallway and we all slept very well at night.
We had 2 adults and 3 kids in the room, it was snug but large enough to be comfortable for an extended stay. The hotel is very close to the zoo and getting to Talbot Island to the beach takes maybe 20 minutes. It's close to tons of places to eat plus they have breakfast in the lobby.
The staff was SO nice. Every person at the front desk that we spoke with was very polite and helpful. The room itself was clean, this place was a great balance between budget and safety/cleanliness. It made the end of our vacation very pleasant! I would stay here again any time.

Room Tip: The 3rd floor really is quieter-no people walking around over your heads!
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review, October 28, 2012
We appreciate your wonderful comments about the hotel and staff. It was a pleasure to hear that you had a very pleasant stay with us.

We look forward to your next visit!

Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Jacksonville Plaza Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jacksonville Plaza Hotel & Suites

Address: 14585 Duval Rd, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Jacksonville
#22 Romantic Hotel in Jacksonville
#34 Family Hotel in Jacksonville
#41 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Jacksonville Plaza Hotel & Suites 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Agoda, Tingo, Travelocity, Priceline, Hotels.com, getaroom.com, BookingOdigeoWL, Venere and Otel so you can book your Jacksonville Plaza Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jacksonville Plaza Hotel And Suites
Jacksonville Plaza Hotel Jacksonville

Owners: What's your side of the story?

If you own or manage Jacksonville Plaza Hotel & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.