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Jacksonville Plaza Hotel & Suites: Traveler Reviews

2.0 of 5
14585 Duval Rd, Jacksonville, FL 32218
Hotel amenities
Jacksonville Plaza Hotel & Suites
Ranked #46 of 132 hotels in Jacksonville
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185 reviews from our community

    Trip type
Traveler rating
    68
    59
    31
    15
    12
Date Rating
Claxton, Georgia
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
Reviews in 20 cities Reviews in 20 cities
39 helpful votes 39 helpful votes
“Great Hotel for Overnight stay”
4 of 5 stars Reviewed November 19, 2012

Stayed at this hotel one night prior to flying from jacksonville. This hotel was very clean and neat. They offer free parking and a shuttle to the airport. The room was small but had no problems. If you need a spot to stay before or after a flight, this is the place. None of the extras, but for the price it can't be beat.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask AmandaKaye79 about Jacksonville Plaza Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review
November 27, 2012
We are glad that you were able to take advantage of our Park and Fly Package which includes up to 14 days free parking and shuttle service to and from the airport.

Thank you for giving us the opportunity to serve you and look forward to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prosperity, South Carolina
Top Contributor
67 reviews 67 reviews
40 hotel reviews
Reviews in 45 cities Reviews in 45 cities
43 helpful votes 43 helpful votes
“Inexpensive Alternative”
3 of 5 stars Reviewed November 16, 2012 via mobile

My hotels of choice were full. For 46 dollars plus tax, the hotel was a good deal. Staff was friendly, parking free and close to the airport. The surrounding area is a bit seedy. Lock your car!

Rooms are small but set up efficiently. Very clean. My only complaint was exterior noise.

I would stay again traveling through for a night.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask happywanderer1 about Jacksonville Plaza Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review
November 27, 2012
We have the best value in the area and I'm glad you found us! Thank you for your time writing a review and we appreciate your good comments.

We look forward to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alachua, Florida
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“The secret is out!!!!!!!!!”
5 of 5 stars Reviewed November 14, 2012

Last year when I visited, the hotel was not full. Over this past weekend and last Tuesday night it was really full. Clean cozy atmosphere. A well ventilated comfortable room, an amazingly comfortable bed I(as comfy as mine at home!) A decent free contintental breakfast, including 3 different juices, toast, hot and cold cereal, bagels, muffins. Nice shampoo, conditioner, and 2 soaps. I am happy that I stayed. No pressure to check out a bit after 11:00 and check this out... The clerk at the front desk remembered my name!!! Boy was I impressed. Oh did I mention free parking while away and free airport shuttle. One happy camper, that's me.

Room Tip: All rooms are nice. A heater in every bathroom. choose any room. no noise issues.
See more room tips
  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by Nicksgirl19 for Jacksonville
Ask Nicksgirl19 about Jacksonville Plaza Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review
November 27, 2012
We appreciate your kind words and happy to hear that you had another great stay with us. It was a pleasure serving you!

Thank you for choosing the Jacksonville Plaza Hotel & Suites and we look forward to see you soon!
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Naples, Florida
1 review
1 helpful vote 1 helpful vote
“Hotel & Staff - Terrific!”
5 of 5 stars Reviewed November 1, 2012

Business has me in Jacksonville several times throughout the year. I have made this my prime choice of hotels. Cleanliness is very important and I have never been disappointed. The manager and staff are courteous, professional, and friendly. When you are away from home so often, this makes you feel welcomed and assures a peaceful rest. So, thank you staff - you are terrific.
This was a great find, and rates are uncommonly affordable. You can leave with a smile.
See you soon!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask michael482012 about Jacksonville Plaza Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review
November 14, 2012
We appreciate your time writing a feedback on this website. We are glad to hear that we've met your standards of cleanliness throughout the year. It is our number one priority to provide a clean and comfortable accommodation.

Thank you so much for your kind words about our staff.
We look forward to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alabama
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Great Stay!”
4 of 5 stars Reviewed October 22, 2012

We stayed here for 3 nights in October 2012. The rates were great, they honored a coupon for the first night and gave us the next 2 for $5 more. When I checked in, I asked for a quiet room, so we were put on the 3rd floor so no one would be above us. With the fan blowing on the AC unit, we could not hear much of the goings-on in the hallway and we all slept very well at night.
We had 2 adults and 3 kids in the room, it was snug but large enough to be comfortable for an extended stay. The hotel is very close to the zoo and getting to Talbot Island to the beach takes maybe 20 minutes. It's close to tons of places to eat plus they have breakfast in the lobby.
The staff was SO nice. Every person at the front desk that we spoke with was very polite and helpful. The room itself was clean, this place was a great balance between budget and safety/cleanliness. It made the end of our vacation very pleasant! I would stay here again any time.

Room Tip: The 3rd floor really is quieter-no people walking around over your heads!
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by ec3forme for Jacksonville
Ask ec3forme about Jacksonville Plaza Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review
October 28, 2012
We appreciate your wonderful comments about the hotel and staff. It was a pleasure to hear that you had a very pleasant stay with us.

We look forward to your next visit!

Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jacksonville Plaza Hotel & Suites

Also Known As:
Jacksonville Plaza Hotel Jacksonville
Jacksonville Plaza Hotel And Suites
Jacksonville Plaza Hotel
Address: 14585 Duval Rd, Jacksonville, FL 32218
Region: United States > Florida > Jacksonville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#6 Best Value Hotels in Jacksonville
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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