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Holiday Inn Express & Suites Jacksonville - Blount Island
2.5 of 5 Hotel   |   10148 New Berlin Rd, Jacksonville, FL 32226   |  
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Ranked #19 of 131 hotels in Jacksonville
Atlanta, Georgia
1 review
“Great!”
5 of 5 stars Reviewed June 3, 2014

This was a nice clean hotel with friendly staff...Nice breakfast in the morning. (Try the pancake machine..its simple) We stayed here one night while waiting on our carnival cruise. We also were shuttled (for a good price) to jaxport. We did have to call the hotel for them to pick us up when we got off the cruise. Overall we were prepared and all was good.

Room Tip: I don't know why (maybe the water nearby) the whole area smelled like sulfur...be warned. Also t...
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review, June 4, 2014
Thank you for the wonderful comments you recently posted on TripAdvisor regarding our team member at the Holiday Inn Express Jacksonville Blount Island. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very happy when a guest comments about the wonderful service they have received. It is our goal to make you feel at home and not just meet your needs, but to exceed them. Thank you again for your kind words. We hope to have you as a guest at our hotel again soon.
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156 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Orlando, Florida
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed May 28, 2014

Modern, minimalist- hip and updated. Very swank for an express type hotel. The suites are nicer than the regular rooms and the couch is a pull-out bed as well. Granite countertops. Gas fireplace in lobby. Free breakfast buffet with pancakes, bagels, eggs, sausage. Not too shabby. Pet fee is minimal. Nothing else for miles around except a gas station and Wendy's. Pool and hot tub as well. We go up there for the beaches in Jax area (best is Hugenot city Park and Little Talbot Island). This hotel is so affordable and cute. A great find!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review, May 30, 2014
Thank you for the wonderful comments you recently posted on TripAdvisor regarding your recent stay at the Holiday Inn Express Blount Island. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very happy when a guest comments about the wonderful service they have received. It is our goal to make you feel at home and not just meet your needs, but to exceed them. We hope to have you as a guest at our hotel again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed May 26, 2014 via mobile

This hotel was ok but for what I paid for the room I expected it to be cleaner. Uppn entering the room everything seemed to be very clean and well kept. However, after pulling back the bed sheets I discovered that the sheets were covered in stains. I also found that the quilt at the end of the bed to as though an animal had been sleeping on it because it was covered in animal hair. The staff did replace the sheets but my family and I will not be staying here again.

  • Stayed May 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review, May 27, 2014
Thank you for taking the time to review your recent stay at our hotel. I am very glad to know that you see our property is well maintained. It is unfortunate the level of staff service you received and would look forward when time permits you speak about any issues you encountered that prevented prevented you from fully enjoying your time at the hotel. I have taken note of this issue and wish to thank you for all your valuable comments to ensure we as an staff is paying some more attentioin to our details. Once again, I would like to extend my deepest apology to you and your family for this happening to you.
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2014

Husband and I stayed at H.I.Ex for 2 nights, and had a great time. The rooms are QUIET, clean, really clean, the beds and pillows are comfy, and the air conditioning was plenty cold for me!
The complementary breakfast was huge, I loved it. (Try the pancake maker machine! It's fun)
Eggs, biscuits, gravy, sausage, dairy, cereal, coffee, juices, bagels, anything you might want for breakfast. We loved sitting at the long, marble-topped table, complete with pepper and salt shakers.
The grounds were clean, well-manicured, and we took a walk around the property for exercise, a couple of times.
How much can I say about AMANDA! She is the front desk clerk, and is completely adorable! A winning smile, super neat appearance, helpful, and very professional, all the time. Good job, lady! Good job!
The front lobby is well-decorated, and nice to sit in, and relax. I like how they're completely remodeled everything.
I will recommend this hotel to everyone coming this way.
Romans 10:9-13

Room Tip: We stayed on the top floor, it was really quiet up there.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review, May 23, 2014
Thank you for the wonderful comments you recently posted on TripAdvisor regarding our team member at the Holiday Inn Express Jacksonville Blount Island. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very happy when a guest comments about the wonderful service they have received. It is our goal to make you feel at home and not just meet your needs, but to exceed them. Thank you again for your kind words. We will be sure to share your wonderful review with Amanda. We hope to have you as a guest at our hotel again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocho Rios, Saint Ann, Jamaica
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2014

Great service ,super clean, extra friendly Loved this hotel Pool very nice and clean great area just to kick back and relax Staff very helpful wendys open 24 hours right next door. If your taking a cruise with Carnival they offer cruise parking and a shuttle to and from ship for cheaper than you can get through Carnival. Its a no worry stay they take care of you 100%

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review, May 19, 2014
Thank you for the wonderful comments you recently posted on TripAdvisor regarding your recent stay at the Holiday Inn Express Blount Island. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very happy when a guest comments about the wonderful service they have received. It is our goal to make you feel at home and not just meet your needs, but to exceed them. Thank you again for your kind words and allowing us the chance to host such a wonderful group to work with. Best luck to your team in future events! We hope to have you as a guest at our hotel again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2014 via mobile

The stay was great. The rooms were awesome and very clean. The complementary breakfast was a plus. And the swimming pool area was also very clean.and it was a excellent idea for the basketball hoop my kids love it.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review, May 19, 2014
Thank you for the wonderful comments you recently posted on TripAdvisor regarding your recent stay at the Holiday Inn Express Blount Island. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very happy when a guest comments about the wonderful service they have received. It is our goal to make you feel at home and not just meet your needs, but to exceed them. Thank you again for your kind words and allowing us the chance to host such a wonderful group to work with. Best luck to your team in future events! We hope to have you as a guest at our hotel again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2014 via mobile

Loved this hotel. When I go back I will definitely be staying here. Room was very clean and the beds were so comfy. Great location and close to everything. I totally recommend this hotel to anyone looking good.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review, May 9, 2014
Thank you for the wonderful comments you recently posted on TripAdvisor regarding your recent stay at the Holiday Inn Express Blount Island. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very happy when a guest comments about the wonderful service they have received. It is our goal to make you feel at home and not just meet your needs, but to exceed them. Thank you again for your kind words. Again, I do apolgize for an Ironing Board not being in your room upon your arrival but was happy to know that the issue was taken care of. We hope to have you as a guest at our hotel again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express & Suites Jacksonville - Blount Island

Address: 10148 New Berlin Rd, Jacksonville, FL 32226
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Jacksonville
#18 Romantic Hotel in Jacksonville
#35 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Jacksonville - Blount Island 2.5*
Official Description (provided by the hotel):
We are ideally situated just off Route 9A near the picturesque St. Johns River, Jaxport Cruise Ship Terminal and the Jacksonville Airport. As the closest hotel to the Jaxport Carnival Cruise Ship Terminal, our accommodations are the perfect choice for cruise ship travelers.. Our J hotel is minutes from downtown Jacksonville and area attractions like Anheuser-Busch Brewery, Jacksonville Zoo, Kinsley Plantation and Jacksonville Landing. We are just 11 miles from the beautiful Jacksonville Beach.Corporate travelers also find our hotel's location in Jacksonville to be ideal. Trapac, Jacksonville Electric Authority, Atlantic Marine Shipyard and Dry Dock are just a few of the nearby businesses, and we are just 15 miles from the Mayo Clinic. Staying productive has never been easier with the Business Center and free Wi-Fi access. And, we have a 644-sq-ft meeting room that can seat up to 30 people.When staying at this Jacksonville, Florida hotel, you can expect a comfortable stay and great amenities, such as the free, hot breakfast bar, a fitness center, outdoor pool and whirlpool. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Jacksonville - Blount Island Hotel Jacksonville
Holiday Inn Express And Suites Jacksonville - Blount Island

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