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“GREAT STAY! REPEAT CUSTOMER!” 4 of 5 stars
Review of Holiday Inn Express & Suites Jacksonville - Blount Island

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Holiday Inn Express & Suites Jacksonville - Blount Island
2.5 of 5 Hotel   |   10148 New Berlin Rd, Jacksonville, FL 32226   |  
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Ranked #13 of 132 Hotels in Jacksonville
Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“GREAT STAY! REPEAT CUSTOMER!”
4 of 5 stars Reviewed November 2, 2012

My family recently returned from a Carnival cruise in Jacksonville. This was my second time staying at the hotel. I chose it the first time because of its convenience to the cruise port. The second time I chose it was because of the friendly staff, proximity to the cruise port of course, the continental breakfast, and the overall value for my money. We were not disappointed! Luke assisted us late on our evening of arrival after a 12 hour drive. His bubbly personality, friendliness, and chipper disposition made for a great welcome. My family loved him because he joked right along with us and we could tell if we needed anything he was going to make sure to take care of it. It was definitely a great start to the trip. People in his positions who have such a great attitude need to be commended. He was the first face we seen and definitely represented his hotel with pride. I can't say enough good things about him!!! The hotel itself I feel could possibly use a little updating and repair. The bathroom tub seemed to be worn and the room was a little musty. Honestly, other than that I can't find anything negative to say! Oh...they do need a few more luggage carts! The staff at breakfast goes out of their way to accommodate you and make you feel at home. This hotel should be very proud to hire such energetic friendly people. It is like no other hotel I've stayed at. When we cruise out of Jacksonville again we will definitely stay at this hotel. I will recommend it to everyone I know!

Room Tip: Don't get a room near the elevator! Not the hotel's fault but some guests are pretty noisy!
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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182 reviews from our community

Traveler rating
    118
    35
    22
    6
    1
See reviews for
67
41
7
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 23, 2012 via mobile

Stayed here two this in the past month. Rooms somewhat dated. No internet this time and was told by from desk "sorry you are on the wrong end of the building". So i checked out. New manager said they jad ordered parts.

Also there is NOTHING around it. You can eat at the windy's or the truck stop. This hotel is off of my teams travel list now.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed October 21, 2012

Nice place to stay, great experience with a staff member. I told Miss Lorraine that I needed to take my daughter some breakfast to the room. She was so busy with the last minute breakfast croud, and still stopped what she was doing to help me with the pancake machine. She made her a pancake the size of the plate! My daughter had a smile on her face when I walked in with it, and really enjoyed it. The hotel was nice, but Lorraine was very helpful and went out of her way!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Simons Island
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 12, 2012

Stayed at his property for 1 night because a cruise. The room was very comfortable and the front desk clerks very helpful. If you dont have a car, you must take a cab for dinner unless you want Wendys. Their shuttle to the port was great!

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2012

Stayed at this hotel again on our trip from Upstate NY to Florida. This hotel is awesome. Hans at the front desk was very friendly and courteous. The property is super clean. Will definitely stay here again on our way back north.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lewisburg, tn
1 review
5 of 5 stars Reviewed September 24, 2012

I waited for sometime to allow others in my party to send reviews also...hopefully they did so....We had such a nice stay at the Blount island Holiday inn express........largely to the efforts of a young man, name Luke, he is the night manager . It was his personallity, professionalism, and overall friendlyness, that helped make our stay such a pleasant one...My grandaughter ( she is two), called him " her Luke". You could not ask for a better person to represent the Blount-Island Holiday Inn Express, it is becasue of his attention to detail, that when ever we come back to Jacksonville, we will stay at this hotel, no doubt about it. We had a overall great stay, thanks to Luke.

Room Tip: not a bad room in the place........
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walterboro, South Carolina
1 review
5 of 5 stars Reviewed September 24, 2012

While I almost passed out at the cost of my room (almost as much as my whole 5 day cruise ticket), I quickly felt my money's worth. The all smiles and fun front desk clerk, Hans, had me laughing as we checked in. The room was beautiful and clean, the bed nice and snuggly. My husband and I stepped downstairs and enjoyed a quick dip in the serene pool, releasing all travel fatigue and enjoying the stars and ambiance. When we woke the next morning, I headed downstairs to grab a bagel from the continental breakfast that was so nice. I expected the typical pastries and cereal with some juice and coffee, but I was ECSTATIC to see some scrambled eggs, biscuits and gravy, and sausage links. I did not expect that at all and couldn't have been more thankful for such an abundant breakfast. If that didn't put a big enough smile on my face, I was greeted and served by Lorraine, who was unbelievable helpful and sweet. She offered a tray for my convenience, and when she brought it she covered the food quickly to protect it from germs and added utensils and napkins to my tray while I finished making my selections. I was astounded-thought I walked into a nice restaurant instead of a continental breakfast bar. The frustration of the rate was quickly squashed with such an amazing staff, because you cannot provide that type of service without reasonable compensation and appreciation for your employees. We will be here any time we are in Jacksonville, FL. THANK YOU!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Jacksonville - Blount Island

Address: 10148 New Berlin Rd, Jacksonville, FL 32226
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Jacksonville
#23 Family Hotel in Jacksonville
#26 Romantic Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Jacksonville - Blount Island 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
We are ideally situated just off Route 9A near the picturesque St. Johns River, Jaxport Cruise Ship Terminal and the Jacksonville Airport. As the closest hotel to the Jaxport Carnival Cruise Ship Terminal, our accommodations are the perfect choice for cruise ship travelers.. Our J hotel is minutes from downtown Jacksonville and area attractions like Anheuser-Busch Brewery, Jacksonville Zoo, Kinsley Plantation and Jacksonville Landing. We are just 11 miles from the beautiful Jacksonville Beach.Corporate travelers also find our hotel's location in Jacksonville to be ideal. Trapac, Jacksonville Electric Authority, Atlantic Marine Shipyard and Dry Dock are just a few of the nearby businesses, and we are just 15 miles from the Mayo Clinic. Staying productive has never been easier with the Business Center and free Wi-Fi access. And, we have a 644-sq-ft meeting room that can seat up to 30 people.When staying at this Jacksonville, Florida hotel, you can expect a comfortable stay and great amenities, such as the free, hot breakfast bar, a fitness center, outdoor pool and whirlpool. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Jacksonville - Blount Island
Holiday Inn Express & Suites Jacksonville - Blount Island Hotel Jacksonville

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