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“A Flawed Experience” 3 of 5 stars
Review of Restaurant Orsay

Restaurant Orsay
3630 Park St, Jacksonville, FL 32205-8336
+1 904-381-0909
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Ranked #2 of 1,738 Restaurants in Jacksonville
Certificate of Excellence
Price range: $16 - $38
Cuisines: French
More restaurant details
Restaurant details
Good for: Romantic, Bar scene, Business meetings, Special occasions
Dining options: Dinner, Lunch, Brunch, Late Night, Reservations, Seating, Waitstaff
Dining style: Casual Elegant
Cross street: Edgewood or Dancy
Transit: Public Transit Stop Located At Park & Ingleside.
jacksonville, florida
Level Contributor
85 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
“A Flawed Experience”
3 of 5 stars Reviewed January 23, 2013

We visited Orsay after hearing of its popularity in Jacksonville. The restaurant itself is a large cinderblock building that has been somewhat strangely decorated. A dark-wooded interior predominantly in the Craftsman style is punctuated by rather odd high-style Georgian rococo wall decorations. The dining room itself is pleasant and quiet, if a bit dimly-lit. Soon after being seated a cheese and charcuterie plate appeared on our table. Thinking it was a bit elaborate for a mise en bouche, we inquired of the waitstaff, who whisked the plate away without a word of comment or apology.

We were informed that as of 8 p.m. the restaurant was already out of two cheeses and several oyster choices. The starters that we ordered consisted of French onion soup, pork belly and calamari. As with our mains that followed, upon serving the waitstaff found it necessary in each instance to inquire "who gets the squid? Who gets the soup?" The onion soup was served with an adequate portion of gruyere cheese, but the soup broth was grievously flawed by the addition of copious quantities of balsamic vinegar, which rendered the soup not only very non-French but marginally edible. The only successful starter was the pork belly, which had a nice crackling and was served over barley. The calamari, served with a tomato and basil sauce, was quite unremarkable.

Our entrees consisted of Carolina trout, pork chop and bouillabaisse. The trout was perfectly cooked and topped with string beans and almonds. This dish was one of the few stars of the evening, as was the pork chop, served with diced peppers and au jus. The bouillabaisse was dry, overcooked and uninspired. The vegetable sides dishes, at $8 apiece, consisted of overcooked and soggy brussels sprouts and kale, both seasoned with bacon and excessive amounts of balsamic vinegar and salt, rendering them inedible.

For dessert we ordered a pumpkin bread pudding, which had no discernible pumpkin component, and acceptable ice creams. The espresso was simply awful, no crema, acrid tasting and served in inappropriately large cups. One would imagine that a restaurant with the pretensions and price point of Orsay should at least have a decent espresso machine.

The service was pleasant and enthusiastic, but decidedly amateurish. Several of the appetizers arrived at least ten minutes before the others. Wine as served was routinely dribbled down the outside of the glass. For a restaurant that aspires to be among the top restaurants in Jacksonville, and surely one of the most expensive, Orsay has quite a way to go before achieving its ambitions. At the present time, however, while there will be some successful elements, patrons are unlikely to receive the quality experience overall that they expect.

  • Visited January 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
2 Thank cheadle1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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418 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Jacksonville, Florida
Level Contributor
26 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“A perfect night”
5 of 5 stars Reviewed January 22, 2013

My wife and I dined here on a busy night. Our waiter was very attentive to our every needs. The wine suggested paired well with my arugula and herb salad, roasted hazelnuts, brown butter, citrus. I wish there was room for dessert, but I couldn't help but stuff myself. If you are in the Jacksonville area, this place is worth checking out.

  • Visited January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
1 Thank StevenC113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
63 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Two thumbs up for Orsay”
5 of 5 stars Reviewed January 19, 2013

I celebrated my birthday at Orsay and this was my choice about my perennial birthday favorite, Bistro Aix. My dinner companions had earlier groaned...."Aix, do we have to go back there again?" So Orsay it was. Not at all disappointed. Great pace of service, nice wine list and great variety of menu. It reminded me a lot of Balthazar in NYC, without the bakery. We even had the seafood plateau, which is not to be missed. I think my old favorite has now been trumped!

  • Visited December 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
1 Thank Rick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Wonderful evening”
5 of 5 stars Reviewed January 10, 2013

We were visiting Jacksonville, FL to attend the Gator Bowl. For our first evening's dining we chose Restaurant Orsay. The food, ambiance, and service was wonderful. My husband started with the Roasted Oysters which was similar to Oysters Rockafeller. My daughter chose the Onion Soup which was covered with a wonderful melted Gruyere. I ordered the Orsay Salad with the Dijon Champagne Vinagrette. These were all delicious. For the main course our orders included the Risotto, Filet Mignion, Duck Breast and Pork Chop. Each of us thought our choice was devine, but the Pork Chop was voted the best of the best. I believe this was the best Pork Chop I have ever eaten. For a wonderful evening of dining, Restaurant Orsay is a can't miss.

  • Visited January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
1 Thank sdonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
Level Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“A Jacksonville hidden secret”
5 of 5 stars Reviewed January 9, 2013

Traveling down to palm beach and made a stop for the night. Luckymfor us we found orsay about 5 miles off 295 and 10 junction. Great meal and service to match. I had the grand pâté and my wife had the roasted calamari. Both were excellent. Main course was a red snapper and a pork chop you cut with a fork. If you in the area and looking for a fine dinner , Orsay is for you.. You can't miss.

  • Visited January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
2 Thank MARK R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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