Stayed here one night as a part of a roadtrip.
Check-in: Friendly. We celebrated a special occasion, which front desk remembered.
Room: As we are Starwood platinum members, we got a nice suite upgrade. I would not say it is the largest or most modern suite I have seen, however, it is always great to get some extra space.
Did not have any noise issues from elevator (as the previous reviewer), however we are not very happy with hotels where you can hear toilet flusing from next door/above or under. Especially when it comes from the wall next to the bed. Was woken up at 6am by the busy businessman next door who was getting ready for work...
In additon, I would probably recommend asking for a room not facing the highway directly, as the traffic noise was not completly blocked out.
Area: Centrally located for visiting most parts of Jacksonville, but being close to two rather large highways, it wasn't exactly secluded or quiet. Not the hotels fault, but we found downtown Jaxville very boring. Probably should have headed to the beach instead.
Lounge: A bit strangely layed out, as you actually come directly into the lounge when entering the top floor. The lounge was kind of dark, for no obvious reason. Plus they should consider some more tables, as eating breakfast in a sofa is not very convinient. Food selection okay.
Check out: Swift. No problems at all.
Something else? Well, we had some trouble getting the correct amount of stay points credited after the stay, but the GM took care it of himself. Impressive. If only all GMs would be that serviceminded
All in all a good Sheraton with great service. Would stay here again.
- Official Description (provided by the hotel):
- The Sheraton Jacksonville Hotel is just steps from attractions such as the Avenues Shopping Mall, the Mayo Clinic, University of North Florida-UNF, and the St. Johns Town Center Mall. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Jacksonville Hotel Jacksonville
- Jacksonville Sheraton