I am 1 of a group of parents who went on a trip on April 19 - 20, 2013. This review is exactly as it happened and I saw it. Our school visited Gettysburg College for our kids as a possible place for them to be students. The College experiece was great, so being quite exhausted after a long and productive day at Gettysburg College we all got to Comfort Inn (aka: Uncomfortable Inn of Bedbugs - a place where bedbugs check inn and never get checked out)
We were all quickly given keys to our rooms and looked forward to pool, jacuzzi and a 'comfortable' bed rest. Within 1 hour after being checked in a parent came and told us that one of the parents had been bitten by bed bugs. I exited the jacuzzi and went to see that parent.
Sorry, but I am paranoid about bugs and taking them to my home or just getting bit.
She then told me that not only was she bitten but upon further investigation of her bed, there were several alive and dead bugs and yellowish stained sheets. She brought the hotel staff to take a look to which they said, 'I've never seen a bug in this hotel anywhere before'... (REALLY!!!)
They then changed her room.
I then had her help me search my room since my eyes are not the best. She found dead and live bedbugs in my bed, thank goodness it was not my sons bed. I quickly asked them to come to the room and see the bugs as proof, they did not come but said we believe you, we will change your room. By this time several of us were in their lobby in whatever clothing we could throw on hoping, there were no bugs in or on them, waiting for new rooms. The staff in the mean time were checking other guests in as if nothing was wrong, requesting that we do not speak to loudly about the bugs, that the other guests might over hear. In the mean time some families were already bit, and one boy in particular had bites all over his body, chest, back, neck, arms, hands (which he had scratched and it was bleeding), I felt so sorry for him.
At some point I realized I did not remove my phone charger from my room #136 so I asked to be let back in to search for my charger. While heading back to room #136 I passed a very angry and upset woman coming out of room #117, she was carrying plastic bags and grabbing her 2 kids and heading out of the room, I asked what was wrong, she said bedbugs everywhere and up the walls as well, she was fuming, got her kids out to her car and headed to front desk... heard loud shouting and undetermind words being said .... NOT PAYING!! and she left hotel. I got back to room #136 and the room was made up as if ready to receive guests. The bed were made up with the same sheets we had just sat on and had taken apart to search for the bugs, reason I know this is because it had a pen stain on the sheet, I looked... the stain was still there.
By then the Teacher, Advisor, Prinicpal and Parent Co-ordinator who booked the rooms for us, blaming themselves (how can this be their fault??) Quickly went across streets to other hotels to try to get us out of 'UnComfortable Inn' and was unsuccessful since there were too many of us to be moved, 'all for one and one for all' 26 rooms of us... VERY DIFFICULT!!
I got my new room YEAH! But now not trusting 'UnComfortable Inn' I tried staying up to guard my son and myself from any bites, alas I fell asleep at some point and got bit anyway.
To my amazement the next day we discovered a few other people among our group was also bit. Darn, we were not vigilant enough.
We were told that we were not being charged due to the inconvenience, but then police was called saying we did not pay.
Now, the story does not end there. I have Lupus, and I'm sorry, if I am a little paranoid here, but on April 22/2013 I had to be given a very painful needle in my arm to help with the paid for me to be able to walk because I was in extreme pain, to which the doctors are not sure if it was due to the bug bites from 'UnComfortable Inn' or not. And I am now on Steriods since that is the most extreme of the pain pills they prescribe when I have flair ups (to which I have not had a flair up like this since 2011).
To which our entire group packed up and had to bag up all of our luggage and have them washed when we got home.
Our group finally got some well needed sleep on the bus heading back to New York.
Comfort Inn had bed bugs complaints listed at these following websites as well.
http://www.bedbugregistry.com/ and http://www.bedbugreports.com/details/9207
FYI: The name of the owner of this particular Comfort Inn in Gettysburg is Manish Patel.
Not sure how the Comfort Inn Franchise will like being referred to as 'Uncomfortable Inn', but that is the experience this particular ownere has allowed it to be called. Shame on you!!!
Personally I will never saty in a Comfort Inn again. So Travelers Beware!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 25, 2013
Our hotel is regularly fumigated by exterminators for bed bugs. All our hotel rooms have bed bug covers on both the mattresses and box springs to help protect our hotel if anyone brings them in. On Friday evening a group of 26 rooms stayed at the Gettysburg Comfort Inn. One child was bit Friday evening by a bug. The area has many bugs and she claimed it to be a bed bug. This was a group from New York and we don't know where they were before they were here. The battlefield has chigger bugs so there is a possiblity the bite was from there. On Friday night all 26 rooms stripped their rooms and only a dead milipede,dead stink bugs and a tick were found in three rooms. All guests with problems were moved to other rooms by two on duty staff members and two off duty staff members. Everything was fine at 11pm. Then in the morning it was found their bus tire was flat and they needed to get it repaired. They said getting it repaired meant they had no money to pay for lunch.We had several guests and staff member who overheard members of this group complaining and mentioning they would get their stay free. First they said all their rooms had bedbugs which the front desk manager argued with them about. Then they claimed they had no breakfast, which was wrong since they were having food fights with it . We had a full house
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Friday and Saturday and NO other guests complained about bugs. During this wait to get the bus tire fixed the students were jumping out windows, throwing ice buckets and wearing them on their heads. Later we found most of these students were from the projects in New York. This group skipped out on it's hotel bill so the police were called. Since they left all rooms have been rented by other groups and no one has complained about bed bugs.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.