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“Best in Gettysburg ? Probably.” 4 of 5 stars
Review of Inn at Herr Ridge Restaurant

Inn at Herr Ridge Restaurant
900 Chambersburg Rd, Gettysburg, PA 17325-3312
+1 717-334-4332
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Ranked #11 of 114 restaurants in Gettysburg
Price range: $24 - $36
Cuisines: French, Eclectic, Wine Bar
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Restaurant details
Good for: Romance, Local cuisine, Outdoor seating, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Dining style: Fine Dining
Cross street: Herr's Ridge Rd.
Avon, Ohio
Reviewer
5 reviews 5 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Best in Gettysburg ? Probably.”
4 of 5 stars Reviewed May 3, 2013

The Inn at Herr Ridge aims to please. Two couples had a wonderful dinner in this lovely historic area. Each of us enjoyed our meals to varying degrees. There's a limited, but excellent menu. The extensive wine list far exceeds the food selection. Expect to pay more than you should for the wine.
The white beet salad was was fabulous as was the scallops/shrimp dish. The pork chop was prepared to perfection. I was disappointed with the soft shelled crab (my first time), but maybe I am unqualified to judge. We ate at another well rated restaurant our secomd night in Gettysburg, and there was no comparison....the price difference is a factor, but if you have a palate for good food, enjoy a lovely ambience, consider this restaurant..

  • Visited May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
herrtav, Manager at Inn at Herr Ridge Restaurant, responded to this review, May 14, 2013
Thank you for taking the time to write a review concerning your dining experience here at The Inn. We are so glad you enjoyed your pork chop and scallops and shrimp dish. Sorry you did not care for the soft shell crab. Please come back and try something different from our wine cellar. We are constantly adding to our collection!
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218 reviews from our community

79% Recommend
    142
    32
    19
    12
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Rating summary
    Food
    Service
    Value
    Atmosphere
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Date | Rating
  • English first
  • Any
English first
Malvern, Pennsylvania
1 review
“Very disappointing”
2 of 5 stars Reviewed April 28, 2013

I planned this event as a capstone for a group of friends ( 11) enjoying a day of touring on the battlefield. Made reservations months in advance. We were stuffed at a side room at a table elbow to elbow and informed that a big wedding was dominating the rest of the place. Service went straight downhill from that point. Our initial waitress was clearly a trainee and was totally at loss for any questions. The support waitress tried to cover, but service was incredibly slow ( 2 plus hours for salads and the main course) with everything wilted and cold. A discussion over a wine ( VERY overpriced to begin with) resulted in the wait staff insulting us with a " the chef liked the wine" comment?!?!?!?!? With the volume of people expected for the 150th anniversary, I would recomment avoiding this place as overpriced and very poorly managed.

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
herrtav, General Manager at Inn at Herr Ridge Restaurant, responded to this review, May 3, 2013
First I would like to sincerely apologize for the unfortunate Dining experience you and your guests encountered. We have striven for the past 35 years to ensure our Guest have a pleasurable experience and exceed your expectations. Due to unforeseen circumstances we encountered internally we fell short of this goal. We would like the opportunity to redeem our fine reputation and invite you and your guest back . Please contact us and I assure you we will make it right for the future as well as making amends for your experience.
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JB MDL
Senior Contributor
30 reviews 30 reviews
14 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Avoid This Restaurant!!!!”
1 of 5 stars Reviewed April 28, 2013

We were told this was a local favorite and has rave reviews. Here is my experience. We had a 7pm reservation and showed up on time. We checked in and received a warm welcome. We were asked to wait by the fireplace next to a table of diners. We were given a glass of champagne because we were dressed up (military dress and gown) for our anniversary. We waited 35 minutes to be seated and an additional 10 minutes before we were even seen by our server. 45 minutes!! We were minutes from just leaving. Our server apologized so we thought our experience would get better. Oh how wrong we were. We ordered the oysters, soft shell crab ($29), and striploin ($39). It took another 35 minutes to receive our appetizer. The couple next to us left because it took so long for them to get served. The other table next to us received their main course after 1 1/2 hours. We then got our main course 1 hour after we ordered. We have been in the restaurant now for 1 hour and 45 minutes. My striploin was tough and tasted quite bland; definitely not aged, tender, or juicy. The soft shell crab was alright but not for the price. We were drinking water and they couldn't even keep it full. We saw our server probably 6 times in 1 1/4 hours from saying hello to getting our check. They thought that a free dessert would buy an apology but we weren't in the mood for anymore mediocre food. We were then given 10% off for our troubles and left after 2 hours. Hells Kitchen would have been a much better waste of 2 hours.

Visited April 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
herrtav, General Manager at Inn at Herr Ridge Restaurant, responded to this review, May 3, 2013
First I would like to sincerely apologize for the unfortunate Dining experience you and your guest encountered. We have striven for the past 35 years to ensure our Guest have a pleasurable experience and exceed your expectations. Due to unforeseen circumstances we encountered internally we fell short of this goal. We would like the opportunity to redeem our fine reputation and invite you and your guest back . Please contact us and I assure you we will make it right for the future as well as making amends for your experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waynesboro, Pennsylvania
Reviewer
5 reviews 5 reviews
4 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Evening at Herr Ridge Inn”
5 of 5 stars Reviewed April 7, 2013

Very enjoyable evening, historical inn,declious dinner,red trout was excellent, varied menu,scenic view.Will look forward to returning.

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
herrtav, Manager at Inn at Herr Ridge Restaurant, responded to this review, April 12, 2013
Thanks so much for taking the time to write a review concerning your dining experience here at The Inn. We are glad you enjoyed your trout and hope you will come back and dine with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Scituate, Rhode Island
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“awesome place”
5 of 5 stars Reviewed April 7, 2013

We absolutely loved this place.. The staff , daniele, andrew , and cody , were all so nice.We were treated with a lovely glass of champagne upon our arrival. and tthen more chilled wine in our beautiful room..the food was fabulous , and the room was spacious and so clean. We highly recommed this estblishment and would stay there over and over again.

  • Visited March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
herrtav, Manager at Inn at Herr Ridge Restaurant, responded to this review, April 12, 2013
Thanks again for your review. Glad you had a wonderful time. Come back and see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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