My husband and I tried the Vanilla Bean and Red Velvet.
The cupcakes run on the smaller side so let me start my saying the vanilla bean cupcake had a nice flavoring, what there was of the cupcake itself. There was 3 times more frosting than cupcake, for myself I prefer more cupcake than icing. As for the icing, I agree with other reviewers that is tasted too buttery with a Crisco like consistency.
I read the response from the owner and have to say that while you make your icing a certain way, you should listen to your customers and make some adjustments. I have had cupcake where they were not too sweet yet also were not so plain and buttery with a Crisco consistency.
I believe that is what the other reviewers were saying also.
In addition I had the worst red velvet cupcake and/or cake I have ever ordered.
Red velvet is our favorite and we order red velvet when offered
The cupcake to icing ratio was more to scale on this cupcake. However, the red velvet simply was just bland. I also prefer a sweeter icing, not whipped on all my cupcakes. So I did not care for this cupcake either nor did we care for the icing on this one.
Our friends ordered the death by chocolate I believe and they thought is was barely ok. They too thought the icing had too much of a butter taste and a Crisco consistency.
We will all try a different bakery for cupcakes next time we are in town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your feedback. We would like to address some of your complaints.
Report response as inappropriate
We do take our customer feedback very seriously and have made adjustments in the past. We have offered our Swiss Meringue Buttercream from the beginning. As readers of all our reviews will see, many of our customers love it. With that said, we do understand that some people enjoy sweeter icing. For that reason, half of our cupcakes feature sweeter icing. We know one icing will not appeal to all individual. The best we can do is offer our customers a choice and inform them of their options.
As for the size of our cupcakes, they are "standard sized". In fact, our tulip liners allow us to use slightly more batter per cupcake compared to a standard liner you would bake with at home.
We are sorry that you did not enjoy our Red Velvet. It is the first time we have had a complaint about our Red Velvet and we will take it into consideration. However, we would like to clarify sometime to the readers of this review. Our Red Velvet features a traditional cream cheese frosting.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.