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“Needs updated!!!” 2 of 5 stars
Review of Eisenhower Hotel & Conference Center

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Eisenhower Hotel & Conference Center
3.0 of 5 Hotel   |   2634 Emmitsburg Road, Gettysburg, PA 17325   |  
Hotel amenities
Ranked #26 of 29 Hotels in Gettysburg
Indiana, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Needs updated!!!”
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for recent event. Facilities need an upgrade in rooms and meeting areas. Doors did not close properly at entrance. Rugs unclean.
Positive was friendly staff. Newer section rooms were much better than older ones. Out of town with not much near such as restaurants or gas stations.

  • Stayed October 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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375 reviews from our community

Traveler rating
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    83
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Maumee, Ohio
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were in town for an event at this hotel. The event was beautiful and I found the hotel staff to be friendly and professional. We decided to find a hotel about 10 miles down the road after researching on trip advisor and I couldn't be happier about it. Lots of our friends booked this hotel and were sorely disappointed. Wall paper coming off the walls, Cob webs, stains, etc. I didn't have the heart to tell them we paid the same amount for much better accommodations. Definitely would attend another event here, but would not use the hotel rooms!

Stayed November 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

The 15th year staying at the Eisenhower Inn & Conference Center for the Remeberance Day weekend.I was greeted with gracious hospitality, professionalism and excellent service. The lobby was well maintained and cozy.The rooms were clean and very neat. The lounge and restaurant are proficient,well stocked and accommodating. Thanks to Mary Lou and Elizabeth Taylor for your acceptional service, you make the difference.
Sincerely,
Stu Foulks

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luling, Louisiana
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed November 12, 2014 via mobile

I made reservations a month ago and had to cancel the day before arrival. The hotels web site lets you book the reservation and leads you to believe that the reservation can be cancelled online. However, the web site link which is suppose to cancel reservation DOES NOT WORK !! They do not provide a valid email address for the hotel either... They have it set up so that you may only cancel by calling. By the time I got to call it was 22 hours before arrival, so I got charged for the reservation. This hotel is a rip-off !

Stayed November 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 12, 2014

I will start out by saying that the management (or lack there of) is the most unprofessional people I have ever done business with. It seems as though the right hand does not know what the left hand is doing. DO NOT plan an event here unless you want it to be ruined by the management of banquet. They do not follow through with their contracts. And most importantly they do not try to fix mistakes by simply saying they are sorry or how can we accomodate you better. In all my years working with the hospitality business, I have never seen such awful, uncaring and unethical management. The hotel is dirty, the rooms are dirty, I have not seen anything updated. There are so many problems with this hotel I can not list them all in this review. I agree that this hotel is in much needed help from Anthony Melchiorri from Hotel Impossible. Someone needs to step in and "take control" of this place or it will be going "belly up". I believe the hotel manager to be extremely incompetent of his job & oblivious of the reality of the hotel's current situation. I have so much more to share but, do not want to waste my time anymore. I hope this was helpful.

  • Stayed October 2014, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2014

The Eisenhower not only did NOT Honor the room rate as contracted for the party, they shut down the party an hour early.. No last call, nothing, simply turned on the lights and carted the bar out of the room. One bar tendered had the nerve to say to me personally that the DJ should have announced last call to the patrons. Having been a bartender, I quickly and rather not so nicely states to him: Its is the Bartender's job to do so as the bartender is in charge when no manager is on location of an event. They shut us down an hour early. So not happy with the way they handled this event. No just for myself, but for the Group NEPI who put a lot of hard work, time and Great effort to have amazing events and bring a lot of business to this hotel. So sad to be treated that way. My room didnt even have a microwave and the mini coffee pot leaked my Precious Coffee all over the counter.... Spilled coffee is worse then spilled beer.... I could have gone down to the Red Carpet Inn and got a room for half the rate with a microwave and been able to smoke in the room.....

  • Stayed October 2014, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2014

One of the worse hotels I have ever stayed at . First, when trying to book the room, was told I must book two nights.....went online to Priceline to book single night. Attitude on the phone was atrocious. Lock on room kept breaking. hotel employees not friendly at all....never again.

Room Tip: Don't stay here
See more room tips
  • Stayed October 2014, traveled solo
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eisenhower Hotel & Conference Center

Address: 2634 Emmitsburg Road, Gettysburg, PA 17325
Location: United States > Pennsylvania > Gettysburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 29 Hotels in Gettysburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eisenhower Hotel & Conference Center 3*
Number of rooms: 309
Official Description (provided by the hotel):
The Eisenhower is a unique resort with taste, style, and a staff proud of it's tradition of friendly attentive service. It's the hotel that guests remember with pleasure and return to again and again. Make The Eisenhower your Gettysburg Address and you're only minutes from the Historic Gettysburg National Military Park, golf, and skiing. Check-in is at 3pm. Check-out is 11am. Cancellation Policy: 24 hours. ... more   less 
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Also Known As:
Eisenhower Inn And Conference Center
Eisenhower Hotel Gettysburg

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