Selected this hotel based on TripAdvisor reviews and was not disappointed. The James Gettys has it all, warmth, charm, history, great location, hospitality and an excellent value. I had called ahead for a late check-in as the front desk closes at 8 p.m. and the front door is locked. I was given instructions as to where to park and where I could find my key. Instead, when I arrived at 11 p.m. I was greeted warmly by Trisha who had extended her shift 3 additional hours to meet and greet me. That is truly exceptional customer service! I stayed in the Sign of the Spread Eagle Suite for 2 nights. The suite was prettily decorated in greens, blues and cream with a beautiful quilt on the bed and every amenity I could want. It was similar to a 1 bedroom apartment, with a small kitchen, dining and living room area and separate bedroom and bathroom. I had chosen this suite as it faced the side of the restaurant next door and the pretty little outdoor eating area. I did not want the noise that other reviewers had mentioned concerning suites that faced the main street. My suite was very quiet. Loved having the freshly baked pastries, fresh fruit, juice, cream and cookies/chocolate delivered at turn down so I could make my own coffee in the morning and eat at my leisure. The pastries were delicious! The hotel was within walking distance of many historical sites, museums and restaurants. It was the perfect home base. The free parking was an added benefit. I would highly recommend this hotel!